Traffic Related Complaints
312 E 3rd ST
- Case Date:
- 5/6/2026
At the intersection of West 3rd Street & South Walnut Street: The pedestrian "Walk" illumination for pedestrians walking NB from the SW corner to the NW corner is not working as of 1:15 p.m. today.
I apologize for not having a photo.
Thanks!
Sidewalk & Curb Complaints
918 W 4th ST
- Case Date:
- 5/6/2026
This curb is inaccessible for wheelchair users
Sidewalk & Curb Complaints
824 W 4th St
- Case Date:
- 5/6/2026
This curb is inaccessible for wheelchair users
Potholes, Other Street Repair
- Case Date:
- 5/6/2026
I have volunteered for the Adopt- A-Drain program for the past three years. My assigned drains are at the Rockport and W Pinehurst Dr and W Pinehurst Dr. and S Southern Pines Ct. I have been cleaning asphalt from the drains for quite some time. It seems to be getting worse. The chunks have been large and small. The streets have been deteriorating for some time now. The rabid deterioration is noticeable to the casual observer. I would appreciate if you would take a look at this area and perform your magic. Thank you very much for the work you do.
Potholes, Other Street Repair
2035 W Allen ST
- Case Date:
- 5/6/2026
Pothole
Blocked Street
2206 E 8th ST
- Case Date:
- 5/6/2026
The guys who are doing construction behind my house keep blocking the driveway
Water Quality
829 W 17th ST
- Case Date:
- 5/6/2026
Black flakes in my water that leave a greasy residue. I last reported this issue on March 16, 2026.
The issue is not consistent but seems to pop up randomly which makes it a threat as it is easy not to notice when I am potentially showering with it, washing with it, and even drinking it.
Photo shows the black residue left after filling my bathtub with water only. Quarter for scale.
Note: I re-submitted to include my address
- Case Date:
- 5/6/2026
Black flakes in my water that leave a greasy residue. I last reported this issue on March 16, 2026.
The issue is not consistent but seems to pop up randomly which makes it a threat as it is easy not to notice when I am potentially showering with it, washing with it, and even drinking it.
Photo shows the black residue left after filling my bathtub with water only. Quarter for scale.
- Case Date:
- 5/6/2026
On Monday evening (4 May, ~10:30pm), we watched an East Asian-looking male tenant at this address use a City trash bin to transport trash from his residence down the street for three blocks, where he transferred it into the dumpster at 800 N. Grant. He made at least four trips, each time with the trash bin piled high with trash bags. The next day, this was reported to the property manager at 800 N. Grant (Pavilion), who said need evidence to move forward. We are wondering if this should have been reported to the police at the time or if instead a report to HAND is advised or if just contacting the property owner is sufficient or if photos should have been taken at the time. This is something that happens fairly often with dumpsters in the area. Seems like a form of trespassing.
Blocked Sidewalk
404 S Fess AVE
- Case Date:
- 5/6/2026
Dumpster blocking public sidewalk. Has been reported multiple times previously. Please let me know what response the city has, if they don't think a fine is appropriate. This is dangerous at night, not in compliance with ADA, and, at this point, negligent. (also apologies for the duplicate case at kilroy's - 210513 - one of those was supposed to be this, but obviously something odd happened.)