Case Date:

2/17/2026

Our leaves were never collected last fall. So there are still leaves that naturally collected along the side of the street. Now that the snow has covered them and defrosted, there are still matted piles along the side of the street between Arden Drive and Queens Way. It looks like one side of the street was collected in the fall, but not the other. I’m worried they will clog the gutters during heavy rain in the spring. Thank you for any help with this.

Case Date:

2/10/2026

My trash was not picked up on Monday or Tuesday this week.

Case Date:

2/10/2026

My recycling was not picked up on Monday or Tuesday this week.

Case Date:

2/9/2026

Trash at 207 E 14th hasn’t been picked up ALL January and February. We have photo proof of bills being paid and trash being set out within 4ft of road, handles pointing away from street, snow around being removed. Please fix this immediately. It has been months and we paid for this service

Case Date:

2/5/2026

Trash can has been on the curb for 2-1/2 weeks.

Case Date:

2/5/2026

My trash was not picked up this morning. The recycling was picked up. I left enough room between the two containers and my trash bin was at the end of my driveway. It is a full container and needs to be picked up today. Thanks

Case Date:

2/3/2026

My recycling can was missing a wheel when I retrieved it from streetside after pickup this morning. I don't see the wheel; perhaps it rolled off?

Case Date:

2/3/2026

My trash has not been picked up for the past 2 weeks.

Case Date:

2/3/2026

Have large items that need to be picked up. Please call me to set that up. Thank you.

Case Date:

2/3/2026

Our garbage has not been collected in over 2 weeks. I understand the snowstorm complicated services and delayed them but we have had our trash can out front ready to be collected(where it is also very accessible) and nobody has come to collect it. Our trash is overflowing and still with over a foot of snow we have walked our excess bags to dumpsters almost slipping on ice several times because the sidewalks are still not fully salted. Please send a trash truck over here so that we can stop risking ourselves falling and dangerous conditions from trash overflow when it should have been picked up yesterday.