Potholes, Other Street Repair
1607 S Rogers ST
- Case Date:
- 12/7/2025
Just south of the Switchyard Park entrance on Rogers, in the southbound lane, there are various holes in the road. They seem like they were cut into the road, not necessarily naturally occurring potholes. But, these are an issue that needs to be addressed.
Unsafe Buildings
2501 E 8th ST
- Case Date:
- 11/27/2025
Presumed vacant house - front door ajar.
- Case Date:
- 11/27/2025
Trash has been left out back by the alley for a while now
- Case Date:
- 11/20/2025
During a Weed Wrangle at Clear Creek, we came upon some large debris that was too much for us to carry out. I've included a pic of the debris. The pile can be found near the creek. My geographical coordinates when I stood near the pile were: 39°08'05.7"N
86°33'40.4"W. To get there, follow the paved path south of the Tapp Rd parking lot for about 0.10 miles. There is a foot path that heads west into the woods. Follow the path until it's past the limestone blocks, then head north off the path toward the creek. The red cooler is easy to spot now that the leaves are down.
Trash
109 1/2 S Jefferson ST
- Case Date:
- 11/20/2025
The construction crew working on the house next door is throwing loose trash into our trash can, which I will have to dig out and put in a bag as all items in trash cans need to be bagged. These are the same individuals who moved our trash from from the street before it was picked up and blocked it with their car.
- Case Date:
- 11/18/2025
I am an Adopt-a-Drain volunteer and I just cleared NODE 3285 at the intersection of E.Southdowns Drive and S. Woodlawn Avenue. I have attached a photo and the debris I cleared is ready for removal. V/r, Mark
Water Utility Billing Problems
503 W Hoosier Ct Ave
- Case Date:
- 11/17/2025
We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship.
At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control.
Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to:
$250 for August
$936 for September
$922 for October
We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution.
To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment.
Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford.
We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.
Bus Services (Bloomington Transit)
S Walnut Street & W Grimes Lane, Bloomington, Indiana
- Case Date:
- 11/12/2025
At 3:54 pm today, an emergency vehicle was approaching this intersection from the south (with lights and sirens) and a white BT SUV turned from W Grimes Lane onto N Walnut Street. The emergency vehicle turned west onto W Grimes Lane, making their paths a close call. This is just a friendly reminder for them to stop and yield rather than turn right before the emergency vehicle reaches the intersection.
Street Trees
High St & Meadowbluff Ct
- Case Date:
- 11/3/2025
There is a stand of invasive Velvet Leaf that has doubled in size over the summer. I think it is in a city easement just south of Greenbrier on the west side of High St. I don't know if you can do anything about it but I thought I would report it.
Parking on Unimproved Surface
723 W Allen ST
- Case Date:
- 11/1/2025
New Renters using grassy public park as parking lot, Well beyond 723 w Allen st. properly line