Case Date:

12/13/2025

The house on the NW corner of 10th and Park is a Chickering rental. The old light in the NE corner of their backyard finally burned out and they replaced it with a very bright light that is casting annoying light on both neighboring houses close by (715 and 711 E. 10th) all night long. Can you ask them to shield the light or redirect it so that it only lights up their property and does not shed blinding light on the neighbors? You'd think the would know better than to do something like this. Isn't there some sort of light trespass law?

Case Date:

12/11/2025

The city planted an oak tree in my yard. I wasn’t informed of that. I am highly allergic to oak pollen. I’m request it be removed. Trees are very expensive to maintain. That’s why there are no trees in the front yard. We don’t have sidewalks on Nancy Street.

Case Date:

12/10/2025

There is a gentleman living in an RV that is parked in the yard of this address. He is 100 percent living in this RV as.his residence

Case Date:

12/9/2025

I have signed up for online access, but to date I am not getting my bills online. What do I need to do?

Case Date:

12/7/2025

I live at Union at crescent I am having an issue with a tenant that lives on the third floor apartment 301 him and his kid are very loud I have asked the man several times to keep the noise down and his response is I'll mace you if you come to my door he's also threatened my wife to mace her he's threatened to have his girlfriend or wife beat up my wife because we're telling them to tell their kid to keep the noise down I live on the first floor I can hear them on the third floor there's nobody that lives on the second floor above me and this has been going on since I've lived here

Case Date:

12/5/2025

The sidewalk in front of the Batman House is an ice rink, five days after the snow fell. Please enforce your snow ordinance. Thank you.

Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

12/3/2025

I live across from Rosehill and walked into town today. Many of my neighbors had not yet shoveled their walks, making me walk in the street, which is never a great idea. The worse address was 516 W 3rd, but there were many bad sports between my house and downtown (and some bad spots downtown). It’s been more than 24 hours since the snow stopped. Please remind people about the snow removal ordinance, and please do a much better job of enforcing it. Thank you.

Case Date:

12/2/2025

The construction site flood lights are left on all night, pointed into the houses. It is causing it to look like daytime at night time. Is there anything that can be done about it? No one is present working on the site until 6 am, but these lights are blinding.

Case Date:

12/2/2025

There has been a dog barking at night at this residence for the past three nights. It was barking last night at 12am. Despite a previous call to police, who verified there was a dog door at the residence, the owners seem not to care that the dog is barking outside in the wee hours of the morning, disturbing neighbors. Thank you.