Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

7/25/2022

Jane Spencer of 916 E. University Street called to report a dead doe in the easement behind her back yard.

Case Date:

7/18/2016

Traffic signal completely out at intersection of High Street and Moores Pike.

Case Date:

4/23/2015

Please drive by and look at back of this property. Complainant states that plywood doors have been tacked up over open house. Not sure we can do anything but if it is open and vacant it is unsafe.

Case Date:

9/20/2013

Recv'd request to check out the existing water service at 910 N Madison St. Property owner, Chris Sims, explained that the road was raised awhile back and now the meter sets much lower than the current street elevation. He plans to build a new 2-bdrm home soon on this lot and wants the meter raised to meet the elevation of the new home & the street. He requests that CBU evaluate his request and call him back at 812-327-6290 to advise him whether work needs to be completed before he begins to bring in additional fill for the lot. I also mentioned to him that he will need to complete updated new service forms to ensure that the existing service will be sufficient for the new home. While CBU is on-site, please verify the status of the existing service...will it need to be updated/changed out, or is it adequate for the new home going in?

Case Date:

8/6/2013

Anonymous caller asked if the pear trees in Sherwood Oaks could be trimmed... especially along Benson.

Case Date:

5/10/2013

Anonymous message left overnight. Caller said there is a bad pot hole at the southeast corner of Third and Lincoln. Wanted to have it patched.

Case Date:

4/16/2013

Meter post stolen in parking lot at Fourth and Dunn. Post needs replaced. Meter number is S47.

Case Date:

4/10/2013

Anonymous caller asked if the utility cuts on College Ave between 11th and 12th could be patched. Cuts are part of a large construction project. Caller said street is in very bad shape and could result in tire damage, etc.

Case Date:

2/8/2013

Dave Sorokoty of Office Easel called to tell us the back of the bus station was hit by vandals last night. Apparently they used paint balloons and some of the paint landed near the top of the building.