Case Date:

7/22/2026

I just purchased a brand new washer and dryer from Lowe’s. They’re under warranty. My dryer started making a really loud noise and a light came on on the dryer and I called Samsung to see if they could send someone out to fix the dryer and the lady told me that they would not send anyone until the outside dryer is cleaned out. That is the light that is coming on on the dryer and I can’t get to it. I’ve contacted the Landlord and he refuses.

Case Date:

7/22/2026

Caller to HAND concerned about overgrowth causing dangerous conditions and driver's unable to see when making a turn. He said that officer has been out in the past and owner is doing nothing. Caller has been cleaning up the litter along the road but not able to do anything about the grass/weeds.

Case Date:

7/22/2026

Area on west side of Smith Road is very overgrown with tall grass and weeds. It’s been 46 and Moore pike. Some areas are mowed but others are very overgrown. Can these areas be mowed?? Thank you

Case Date:

7/22/2026

Crews working on gas line notified me this morning that M Street Fiber has run their line through my sewer and broken it and it is leaking. I was told by the Utilities department to contact Kyle Baugh to arrange repair but I have been unable to reach him or the main office by phone this morning. Per your voicemail instruction I am leaving this email and asking someone to contact me at your earliest convenience. The crews do not plan to fill the excavation back in until repair is made. Thank you.

Case Date:

7/22/2026

Jeanne Dutton - 812-606-9233 Complaint that there is a pile of trash that has been in the 300 block of Sheffield for three weeks. Stated they are not sure which address this belongs to.

Case Date:

7/22/2026

The daily situation in the park is so bad now that people are even complaining about it on reddit - https://reddit.com/r/bloomington/comments/1v34gaw/building_trades_park/ Every single day, all day, there is a group of men from outside the neighborhood that set up and drink, gamble, smoke weed, sell drugs, fight and scream. Every. Single. Day. The "security patrols" are pathetic, they never confront these people. Cops never patrol, no city employees are ever present in this park. There is a playground where people used to take their kids, but no sane parent would allow their children in the park when these men are present. The neighborhood is begging you to do something before the violence escalates.

Case Date:

7/22/2026

This tree(s) are blocking the street light and the 25mph speed limit sign right below it. I’d appreciate it if you guys could come out and trim it, please. Thank you in advance. :)

Case Date:

7/21/2026

Would you have the city tepaint the accessible lane in front of kilroys (36 inches is recommended)

Case Date:

7/21/2026

The new painted lanes are incorrect for safe flow of traffic. My mailbox has already been hit and had to be replaced. It’s extremely difficult to get in and out driveway with new markings. The lane change used to be closer to 1813 and now it is right in front of my driveway.

Case Date:

7/21/2026

On the morning of July 11, I found a large branch that had fallen into the street, blocking about half of the roadway. A few hours later, another branch from the same tree fell onto the sidewalk. Both branches were removed promptly after I reported the issues, and I appreciate the quick response. However, I am concerned about the health of the tree, as falling branches could pose a safety risk to pedestrians or passing vehicles. Would you please arrange for someone to evaluate the tree's condition? Thank you!