Located at N Fairview St and B Line Trail intersection: could you please trim back the overgrown plants which obstruct the view, for wheelchair user, of cars coming from W 11th St direction? I need all the visibility I can get, with how fast cars come from that direction.
Located at Moravec Way intersection with B Line Trail: could you please trim this tree back, so someone turning onto B Line Trail has more visibility of people using trail coming from Fairview St direction?
I am submitting a complaint regarding Red Tire Taxi concerning both the handling of a trip involving me as a blind passenger and the company’s subsequent response to the accessibility issues I raised. On the outbound portion of the trip, I was not taken to my intended destination. The driver left me at another location, and someone from the disability-related event I was attending had to come find me and assist me the rest of the way. The return trip to my apartment was ultimately completed successfully, although accessibility problems also arose when I needed the driver to come to my location because, as a blind passenger, I could not independently locate the vehicle. Afterward, I contacted Red Tire to discuss what happened. During those conversations, I raised concerns about assistance for blind passengers and effective verbal communication. I explained that a blind passenger cannot necessarily rely on pointing, gestures, or other visual cues and therefore may need clear verbal communication and, in some circumstances, reasonable physical assistance locating a vehicle or reaching the correct entrance or destination. A Red Tire representative told me that company policy was for drivers not to leave their vehicles. I questioned how a blanket policy of that kind would work when a passenger with a disability reasonably needs assistance. I specifically raised the issue of reasonable accommodation under the Americans with Disabilities Act. I was subsequently told that Red Tire would reassess its policies and implement disability training for its drivers. I was also told that the driver involved would not be driving, at least pending appropriate training. I made clear that I did not feel comfortable using Red Tire again until I knew what policy and training changes had been made, and I specifically requested continued updates. I also requested a refund because the outbound trip did not actually deliver me to my intended destination. Red Tire initially offered a 20% refund and characterized the ride as successful because I had been transported and dropped off, even though I had not been delivered to the destination I requested. When I asked how the 20% amount was determined and about the company’s refund policy, I was told that Red Tire does not ordinarily provide refunds and that the 20% was being offered as a gesture of goodwill. I was told that the refund would appear on my card within three to five business days. It did not appear within that stated period, requiring additional follow-up. I have subsequently attempted several times to obtain the promised update regarding disability training and the policy review. Text messages to the Red Tire number through which I had previously communicated successfully began repeatedly failing to send. I therefore followed up by email and received no response. I later called during business hours, reached voicemail, and left a message requesting an update regarding the disability training, policy review, communication issues, and refund. I cannot determine whether the failed text messages were caused by a technical problem or something else, so I am not alleging a cause. However, the overall lack of substantive follow-up is concerning given Red Tire’s previous commitment to keep me informed about the accessibility changes it said it would undertake. I am asking the City of Bloomington to review this matter as a taxi-service complaint, including: 1. Red Tire’s failure on the outbound trip to deliver me to my requested destination; 2. The company’s policy concerning whether drivers may leave their vehicles when a passenger with a disability reasonably needs assistance; 3. Whether Red Tire has actually implemented the disability training and policy review it represented that it would undertake; 4. Whether its procedures adequately address effective verbal communication and reasonable assistance for blind passengers; 5. The handling of my refund request and the characterization of an incorrectly completed outbound trip as a successful ride; and 6. Red Tire’s failure to provide the follow-up it promised regarding these matters. I am attempting to resolve this first at the local level and would appreciate the City reviewing the situation, contacting Red Tire as appropriate, and letting me know what corrective action or other remedy may be available. Thank you, Misty Kienzynski
Tropical smoothie cafe signs at multiple intersections in ROW and feather flag display
'Faded Lawns' sign in the grass, possibly in the ROW.
At the S Highland / E 2nd St 4 way intersection I have within one week noticed four vehicles that have not obeyd the STOP signs on E 2nd street going east and west. Maybe the big tree in the north east corner needs to be trimmed a little? Or put up a pre warning sign of an upcoming four way STOP?
Construction project that was set to begin 8/20/25 started out of nowhere on 10/6/25, putting Rogers to northbound traffic only. If you do try to go northbound, there is to be a flagger at the Novo Nordisk entrance, but this morning there was not one. Traffic backed up going northbound, and traffic was still coming southbound. Thus, things were at a standstill as there was no flagger from Crider & Crider (company logo I noticed on trucks) to direct traffic. Would like to know when this project will last as it didn't start on time and there was no notice that the southbound lane would be completely closed, even to those of us who live in the area.
This is an urgent public safety, transit operations, and traffic flow hazard linked directly to active uReport cases #213337 and #213273. Using the 302 S. Walnut St. terminal platforms as an unmanaged, unsupervised triage, cooling, and heating center without any specialized oversight relying on passengers to keep the peace and make reports is actively disrupting public transit vehicle traffic. Large crowds, sprawling personal property, bed rolls, and temporary camping items are spilling directly off the designated bus bay benches and onto active boarding paths, pedestrian walkways, and loading lanes. This severe congestion introduces major physical obstructions, causing transit buses to delay docking, creating hazardous driver line-of-sight blind spots, and drastically slowing down passenger boarding flow during early morning and peak commute windows.Furthermore, this operational chaos results in constant, daily ambulance and emergency vehicle responses to the platforms. Due to the restricted lane space and structural congestion at this terminal, responding emergency vehicles routinely block active bus departures and transit traffic lanes. This persistent gridlock forces paying passengers to miss critical medical appointments and lose employment opportunities due to unpredictable, blocked transit vehicles.Compounding this vehicle hazard, the hostile platform environment has caused a severe collapse in off-peak passenger retention. Long-term, multi-year riders are abandoning Bloomington Transit because paying commuters trying to access their designated routes are treated as trespassers in an intimidating, territorial space. Surrendering active loading zones and emergency exits to non-transit use is an unsustainable municipal performance failure that violates Title 15 transit zone compliance. Clear the active bus bays, remove the obstructions from the loading platforms, and restore unobstructed lane access for public vehicles.
Please do more to control the speed of traffic on Hillside Drive. It's a straight shot between High Street and Henderson, and drivers routinely go 40 miles an hour, including past Templeton school. It is difficult to turn left from Woodlawn onto Hillside going east, and from Highland onto Hillside going west. Visibility isn't great at either intersection -- at Woodlawn because cars pulling into the right turn lane in front of Carlisle block the view to the east, and at Highland because there is not a great sightline to see cars speeding from west to east. This morning, there was an accident with injuries that shut down Hillside at Woodlawn. It was just a matter of time before this happened. The flashing speed signs might be making a small difference, but not enough.
The traffic coming off of the Chick Fil A needs to be addressed soon before it gets worse. This morning it was lined up both directions on the entrance drive to CFA and the Target parking lot so it was deadlocked, in addition to being lined all the way out onto Kingston Dr heading into the four way intersection. People started practicing many unsafe driving methods including treating the southbound lane on Kingston as two lanes when not marked as such. You all need to sort this ASAP before there’s an accident or impact to pedestrians using the area as well with all of the vehicles and nonsense traffic. CFA doesn’t own the easement road or public Kingston. Get this addressed, road marked, and signage please. Thanks!