Case Date:

9/4/2026

I am writing to formally report a severe safety incident involving the driver of Bus Line 6 today, September 4, 2026, at approximately 5:53 PM. At this time, the driver deliberately closed the doors early, trapping a passenger in the doorway. This reckless behavior put the passenger at immediate risk of physical injury and directly violates standard safety protocols. Furthermore, this same driver has been deliberately skipping designated bus stops, ignoring passengers waiting to board or alight. This behavior is completely unacceptable, compromises public safety, and warrants immediate disciplinary action, up to and including termination.Please investigate this incident using the route log and any available onboard camera footage. I request an update on the actions taken to address this dangerous behavior and ensure passenger safety moving forward.

Case Date:

8/26/2026

Please do more to control the speed of traffic on Hillside Drive. It's a straight shot between High Street and Henderson, and drivers routinely go 40 miles an hour, including past Templeton school. It is difficult to turn left from Woodlawn onto Hillside going east, and from Highland onto Hillside going west. Visibility isn't great at either intersection -- at Woodlawn because cars pulling into the right turn lane in front of Carlisle block the view to the east, and at Highland because there is not a great sightline to see cars speeding from west to east. This morning, there was an accident with injuries that shut down Hillside at Woodlawn. It was just a matter of time before this happened. The flashing speed signs might be making a small difference, but not enough.

Case Date:

9/1/2026

I sit on Landmark to turn left onto westbound 3rd Street. The light cycle seems far longer than any other light cycle in Bloomington. I timed it this morning and I sat at the light for 5 minutes 34 seconds. Is that expected and normal? To avoid this, I end up turning right and pulling a u-turn which I know isn't safe, but is the quickest way to get out of that intersection. It was around 7:50am this morning. The traffic on 3rd street never got an arrow even to turn left onto Landmark

Case Date:

9/3/2026

This light is not triggered by traffic. Multiple times I've been stopped by this light when there is absolutely no cross traffic.

Case Date:

9/3/2026

This light is not triggered by traffic. Multiple times I've been stopped by this light when there is absolutely no cross traffic.

Case Date:

10/10/2025

Need street-surface traffic direction arrows painted in the 2 lanes of S. Clarizz heading north. I have seen people make the right-hand lane into a left-hand turn onto East 3rd St. Please see pic of suggested arrows. The yellow marks are the direction available besides a right turn. Tx!

Case Date:

9/21/2025

Vehicles driving east on Grimes often stop in the middle of the road (rather than in their "lane") at the stop sign at Woodlawn. This makes it impossible to turn onto Grimes from Woodlawn until they have moved on, leading to difficult and unpredictable traffic situations. Would it be possible to put a center line here on Grimes, just for the intersection and the approach to it? To encourage drivers on Grimes to be in their lane when they stop at the intersection.

Case Date:

8/26/2026

Frequent accidents

Case Date:

5/21/2026

Recent rains moved more trees down to the pedestrian bridge over Clear Creek on the new BRT spur. This is not a repeat of an earlier report.

Case Date:

10/17/2025

Hi, I requested the removal of a tree near my house and was hoping for an update, that was ticket #203710. Thanks!!