Case Date:

8/31/2026

The grade in the backyard has been altered (trenches, sloping...) and is now affecting neighboring yard with pooling water/runoff during storms. Have before/after photos.

Case Date:

8/28/2026

The drainage system has unbelievable amount of growth and looks very bad. It needs a cleanup and maintenance and trimming of all the bushes and overgrowth. Please help make it better.

Case Date:

8/27/2026

Please review the drainage at the east end of E Thornton Dr, near E Arden Dr and High St. During heavy rains, runoff flows over the end of the culdesac, to the east, across 5 back yards, before flowing into street drainage at the east end of 2005 E Arden Dr. A neighbor at 2005 E Arden DR, who has since moved, took it upon themselves to dig a ditch into the yard to channel the flow. This ditch changed the slow moving swampy meadow waters into a high speed rivulet, which is gradually eating its way upstream into our yard at 2001 E Arden Dr. As you walk the drainage path from Thornton, you will see that neighbors have tried to contain the flow using mats and various things. I don't think the development of Thornton drive properly addressed the runoff from that street. We'd rather not have a ditch in our yard, as the value in that area during most of the year is as a walkable lawn. The custom ditch at 2005 has been a nuisance for the current owner. If necessary, I would attempt a french drain solution, but this seems to be a problem resulting from negligent planning of the Thornton development.

Case Date:

8/1/2026

Culvert running North to South at the intersection of Rogers and West Fairway Lane is completely blocked. It causes water to back up completely when it rains.

Case Date:

7/8/2026

There is a strong sewer/septic smell coming from this area every morning as I walk the b line in this area

Case Date:

6/29/2026

water pools up by the mailbox of 175 E sunny slopes dr. any time it rains. becomes a huge puddle at least 3 inches deep and across most of the road.

Case Date:

6/24/2026

The lack of proper drainage runoff on this block of Mitchell keeps causing the gravel on my driveway to wash away. I have had to replenish it many times and it always washes away. This is now causing damage to cars when entering or exiting the driveway. Can the city please install proper drainage?

Case Date:

6/22/2026

Intense rain is creating runoff from the prevailing property (3220) into our yard and the neighbors yard (further downhill - strong sewer smell). This smell has been noticeable on the front of the property in previous rainstorms, this is the first time we've noticed the smell through into our yard and the neighbors.

Case Date:

6/22/2026

water runoff during rain storms and what the county allows me to do as far as making ditch more attractive and less of an eyesore +work better during downpours.

Case Date:

6/11/2026

There is a lot of gravel and sand on the edge of the street which doesn't help when the drain gets clogged (which it does every time it rains). I adopted this drain and keep it clear but think the street department should come and remove all the gravel etc. Thanks