Case Date:

8/31/2026

The grade in the backyard has been altered (trenches, sloping...) and is now affecting neighboring yard with pooling water/runoff during storms. Have before/after photos.

Case Date:

8/28/2026

The drainage system has unbelievable amount of growth and looks very bad. It needs a cleanup and maintenance and trimming of all the bushes and overgrowth. Please help make it better.

Case Date:

8/27/2026

Please review the drainage at the east end of E Thornton Dr, near E Arden Dr and High St. During heavy rains, runoff flows over the end of the culdesac, to the east, across 5 back yards, before flowing into street drainage at the east end of 2005 E Arden Dr. A neighbor at 2005 E Arden DR, who has since moved, took it upon themselves to dig a ditch into the yard to channel the flow. This ditch changed the slow moving swampy meadow waters into a high speed rivulet, which is gradually eating its way upstream into our yard at 2001 E Arden Dr. As you walk the drainage path from Thornton, you will see that neighbors have tried to contain the flow using mats and various things. I don't think the development of Thornton drive properly addressed the runoff from that street. We'd rather not have a ditch in our yard, as the value in that area during most of the year is as a walkable lawn. The custom ditch at 2005 has been a nuisance for the current owner. If necessary, I would attempt a french drain solution, but this seems to be a problem resulting from negligent planning of the Thornton development.

Case Date:

8/1/2026

Culvert running North to South at the intersection of Rogers and West Fairway Lane is completely blocked. It causes water to back up completely when it rains.

Case Date:

7/31/2026

The location is on the walking path where Fourth Street would be, between Jefferson and Roosevelt. Water is draining from a yard on the north side of the path and down the path. It's been like that for about a week, so I wonder if something is leaking. The intersection visible in the photo is Fourth and Roosevelt.

Case Date:

7/27/2026

Neighbor has put gravel down at 324 N Roosevelt St which is causing flooding issues with stormwater at 319 N Roosevelt St.

Case Date:

7/14/2026

There are two rectangular holes on the Windermere Woods property that present a hazard to those who walk through the green space. The holes are located on the lower portion of Windermere Woods Drive as it runs parallel to College Mall Road, about 150 feet north of Covenanter Drive. Ginger Davis and Cason Page are aware of this issue. Thanks.

Case Date:

7/8/2026

There is a strong sewer/septic smell coming from this area every morning as I walk the b line in this area

Case Date:

6/29/2026

water pools up by the mailbox of 175 E sunny slopes dr. any time it rains. becomes a huge puddle at least 3 inches deep and across most of the road.

Case Date:

6/29/2026