Case Date:

9/21/2026

Water floods the street every time it rains. There is no rain gutters or drains on this street.

Case Date:

9/5/2026

Water run off - possible broken water line in ROW - water is flowing south and pooling in driveway at the next intersection.

Case Date:

7/31/2026

The location is on the walking path where Fourth Street would be, between Jefferson and Roosevelt. Water is draining from a yard on the north side of the path and down the path. It's been like that for about a week, so I wonder if something is leaking. The intersection visible in the photo is Fourth and Roosevelt.

Case Date:

7/27/2026

Neighbor has put gravel down at 324 N Roosevelt St which is causing flooding issues with stormwater at 319 N Roosevelt St.

Case Date:

6/8/2026

The storm water drainage located in front of the house (closer to the street) is clogged. The city usually cleans it, but it seems that it hasn't been cleaned in a while.

Case Date:

4/18/2026

The storm water drainage in front of that property needs to be cleaned. Thank you.

Case Date:

1/15/2026

Resident (Ron) called to complain about standing water that collects at the end of their driveway apron, which is a few feet from a sewer drain. Resident reported that the problem may be related to developer construction in the area (i.e., staging of concrete with massive trucks) which has damaged curbs and sidewalks. Camera-ing stormwater or other facilities may be warranted. ENG is following up about expressed concerns of damaged public ROW assets (sidewalks, curbs).

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.

Case Date:

7/18/2025

Water is flowing from the lawn on the west side of Roosevelt, just south of Fifth St., and then running down the sidewalk. Looks like a leak; also the sidewalk is a bit slippery because the water is flowing through tree debris.

Case Date:

6/23/2025

This is the second time this year that my house has been flooded because of the inadequate city storm water drainage at the corner of Overhill dr and East 8th Street. It happened on April 4th and on June 18th. I'm not sure if the city had someone come and cleaned up after storm on April 4th, but my handyman told me that he had to remove a bunch of rocks from the drainage. I really believe that the storm water drainage is too small. Even if we clean it up, it still doesn't function properly. The storm water from the city's drainage backed up to my driveway and flooded the entire basement floor. It has happened many times, but the problem is getting worse throughout the years. I had to spend thousands to remodel my house due to the flood damages.