Page last updated on February 19, 2026 at 9:02 am
Water and sewer utility information for businesses and landlords. See utility information for residents.
Customer Resources (PDF)
- Sample Water and Sewer Bill
- Utilities Customer Rights and Responsibilities (PDF)
- Rules, Regulations, and Standards of Service (PDF)
- Stormwater Utility Credit Manual
- Underground Utilities Locator
- American Water Works Association (AWWA) Leak Calculator
- Name Change Form
- Application for New Commercial Service
- Commercial Services Contract
- Form to Discontinue Service
- Form for Automatic Withdrawal
- Application for Extension of Utility Service
- Request for Adjustment (PDF)
Sign up for Water and Sewer Service
Commercial Customer Contract
Pay Online
Send payments online using the City of Bloomington Utility Access payment portal.
Other Ways to Pay
See all ways to pay your utility bill, including mail and in person
Utilities Rates
Current rates for water and sewer fees.
Agreement for Preauthorized Payments (Aqua Pay)
Sign up for automatic payments from either your checking or savings account.
Disconnect Service
Request a disconnect of service and your final bill
Special Read Agreement
When renters leave a property, property owners can sign up to have CBU services automatically transfer back to them with a Special Read Agreement.
Utilities Frequently Asked Questions
Questions about the billing software and Utility services.