Mayor Kerry Thomson

Page last updated on September 17, 2025 at 1:29 pm

SANITARY SEWER OVERFLOW ADVISORIES:

None at this time. 

BOIL WATER ADVISORIES: 

Due to water main maintenance, the addresses listed below are under a precautionary Boil Water Advisory until 12 p.m. Thursday 9/18/2025 unless otherwise notified. More info and specific addresses at bloomington.in.gov/utilities or 812-339-1444.

219 E 19th ST
219 E 19th ST APT 1
219 E 19th ST APT 2
230 E 20th ST
1555 N Lincoln ST

Indiana Department of Environmental Management (IDEM) requires all public water systems to issue a Boil Water Advisory when the pressure drops below 20 pound force per square inch (P.S.I.) in the water main. Water main breaks or maintenance often require the water pressure be turned off. When this happens, affected customers are on a precautionary boil water advisory until water samples with clear results are returned from the lab. Those affected should follow the instructions below:  

  • Immediately after your normal water pressure is restored, run COLD water from a sink or tub until clear water flows from the faucet.
  • Boil all water used for drinking, cooking, and oral hygiene for at least 2 minutes prior to consumption.
  • It is not necessary to boil water for other uses.
  • Affected customers with up-to-date contact information with CBU Customer Service are alerted directly through a communication platform called Everbridge. Customers update their contact information electronically.

If you have questions or concerns, please contact the City of Bloomington Utilities at 812-339-1444.

WATER RATE CASE:

City of Bloomington Utilities is reviewing a proposed water rate adjustment to fund critical improvements to the City’s water system. We’re encouraging members of the community to learn more, ask questions, and share feedback at several upcoming meetings:
 

  • Wednesday, September 17th - City of Bloomington Common Council - First Reading
    Join Zoom Meeting
    Meeting ID: 878 6860 4832
    Passcode: 043023

  • Tuesday, September 30th  - City of Bloomington Common Council - Second Reading
    Join Zoom Meeting
    Meeting ID: 880 9764 2632
    Passcode: 211360


    These meetings will all be held at the Utilities Service Center located at 600 E Miller DR. If approved, the proposed rate case will proceed to City Council for review and approval. Both meetings will be scheduled and noticed separately, and will provide more opportunities for public comment. More information can be found at the CBU rate case information website.

     

CUSTOMER SERVICE:

Connect with us at 812-349-3930 or utilities.cs@bloomington.in.gov Monday through Friday from 8 am until 5 pm, or after hours at 812-339-1444. If you need to speak to someone in person, please make an appointment by calling 812-349-3930.

If your water service is shut off due to delinquency, please contact our Customer Service Department to have your service restored. We will reconnect water service within one working day after receiving your request. Service will not be restored outside of regular business hours, on weekends, or holidays.

SERVICE LINE REPAIRS (IN THE RIGHT-OF-WAY):

Contact the City of Bloomington's Engineering Department to obtain a Right of Way Excavation Permit before you start working.  Visit their webpage, or call: 812-349-3913 for more information or assistance.