Mayor Kerry Thomson

Page last updated on October 15, 2025 at 7:40 pm

SANITARY SEWER OVERFLOW ADVISORIES:

None at this time. 

BOIL WATER ADVISORIES: 

Due to a water main break,  the following 33 addresses on S Hays Dr/W Rebecca St/S Rogers St are under a precautionary Boil Water Advisory until 11am Friday 10/17/2025 unless otherwise notified.

3539 S Hays DR
3540 S Hays DR
3600 S Hays DR
3601 S Hays DR
3603 S Hays DR
3608 S Hays DR
3615 S Hays DR
3616 S Hays DR
3622 S Hays DR
3630 S Hays DR
3631 S Hays DR
3636 S Hays DR
3641 S Hays DR
3650 S Hays DR
3651 S Hays DR
3669 S Hays DR
3671 S Hays DR
3681 S Hays DR
3701 S Hays DR
3711 S Hays DR
400 W Rebecca ST
410 W Rebecca ST
411 W Rebecca ST
3601 S Rogers ST
3623 S Rogers ST
3627 S Rogers ST
3631 S Rogers ST
3637 S Rogers ST
3641 S Rogers ST
3645 S Rogers ST
3649 S Rogers ST
3701 S Rogers ST
3725 S Rogers ST
 

Indiana Department of Environmental Management (IDEM) requires all public water systems to issue a Boil Water Advisory when the pressure drops below 20 pound force per square inch (P.S.I.) in the water main. Water main breaks or maintenance often require the water pressure be turned off. When this happens, affected customers are on a precautionary boil water advisory until water samples with clear results are returned from the lab. Those affected should follow the instructions below:  

  • Immediately after your normal water pressure is restored, run COLD water from a sink or tub until clear water flows from the faucet.
  • Boil all water used for drinking, cooking, and oral hygiene for at least 2 minutes prior to consumption.
  • It is not necessary to boil water for other uses.
  • Affected customers with up-to-date contact information with CBU Customer Service are alerted directly through a communication platform called Everbridge. Customers update their contact information electronically.

If you have questions or concerns, please contact the City of Bloomington Utilities at 812-339-1444.

Looking for previous Boil Water Advisory notifications? Access our archive of past advisories.

WATER RATE CASE:

City of Bloomington Utilities’ proposed water rate adjustment was approved by the Bloomington Common Council on September 30 and has been submitted to the Indiana Utility Regulatory Commission (IURC) for final approval. Meeting dates for the IURC review process will be shared as soon as they are made available.

The rate adjustment will fund critical improvements to the City’s water system, ensuring continued reliability and service quality for the community.

More information can be found on the CBU rate case information website.

CUSTOMER SERVICE:

Connect with us at 812-349-3930 or [email protected] Monday through Friday from 8 am until 5 pm, or after hours at 812-339-1444. If you need to speak to someone in person, please make an appointment by calling 812-349-3930.

If your water service is shut off due to delinquency, please contact our Customer Service Department to have your service restored. We will reconnect water service within one working day after receiving your request. Service will not be restored outside of regular business hours, on weekends, or holidays.

SERVICE LINE REPAIRS (IN THE RIGHT-OF-WAY):

Contact the City of Bloomington's Engineering Department to obtain a Right of Way Excavation Permit before you start working.  Visit their webpage, or call: 812-349-3913 for more information or assistance.