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Page last updated on June 15, 2017 at 1:52 pm

The mission of Human Resources is to establish innovative, employee-friendly policies and management practices; foster a healthy, productive, rewarding work environment; and offer administrative and consulting services to City departments and employees. 

We provide strategic direction for human resources management for the City of Bloomington.

Specifically, the department is responsible for:

  • the administration of recruitment, selection and hiring processes;
  • the development, interpretation and application of personnel policies and procedures;
  • promotion of equal opportunity employment policies and fostering diversity;
  • employee relations activities including employee consultation, management coaching and labor relations;
  • the development and administration of direct and indirect compensation programs including benefit plans;
  • employee training, development, recognition and evaluation programs; and
  • organizational development consultation, including workflow and process analysis, for City departments.

Human Resources strives to deliver programs, processes and services centered on retaining highly qualified, skilled and productive employees motivated to serve the citizens of Bloomington in the most efficient and creative manner.

Read a message from the Human Resources Director Caroline Shaw.


Lauren Anderson

Payroll Coordinator

Emily Pierson

Assistant Director