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Page last updated on December 30, 2025 at 4:24 pm

The mission of the Housing and Neighborhood Development (HAND) Department:

To enhance the quality of life for Bloomington residents by developing programs, services, and partnerships to preserve community character, promote affordable housing and encourage neighborhood vitality.

 

Services include

 

On any given day you may find a HAND employee inspecting an attic in a residential rental property, sitting in an office advising a prospective homeowner, or rolling up their sleeves to help with a neighborhood cleanup.

 

 

HAND-supported Board and Commissions

HAND staff support one board and two commissions. These bodies advise the Mayor and City Council by providing input on the policies that shape City government. Members are made up of residents appointed by either the Mayor or the City Council.

  • Board of Housing Quality Appeals (BHQA) - The BHQA hears appeals from those seeking relief from HAND's interpretation or enforcement of any of the provisions of Title 16 of the Bloomington Municipal Code (Residential Rental and Lodging Establishment Inspection Program).  HAND's Rental Inspection Program Manager provides staff support for the BHQA.
  • Historic Preservation Commission (HPC) - The HPC is responsible for developing and coordinating the City's historic preservation activities, and ensures the historic preservation of and design-conscious development in Bloomington's historic neighborhoods and buildings. HAND's Historic Preservation Program Manager provides staff support for the HPC.
  • Redevelopment Commission (RDC) - The RDC oversees the duties and responsibilities of the Department of Housing and Neighborhood Development. The HAND Director serves as the RDC Executive Director.

 

 

HAND publishes two monthly newsletters:

 

  • Rental Central: HAND's newsletter for property owners and managers

 

 

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Rental Complaints -- A note about biological growth (mold, mildew, etc.)

The HAND Department does not test for biological growth. If we inspect a unit and there is visible biological growth, we will require that it be removed. We will also look for sources of moisture that can encourage such growth, such as plumbing leaks, clogged gutters or inadequate ventilation.

The Environmental Protection Agency has helpful information, including how to prevent biological growth, at: epa.gov/mold. This brochure may also be helpful to you: How to Treat Your Home After a Flood.

If you have biological growth in your rental unit or suspect that you might, you should inform your landlord or property manager and consider contacting a company or organization that does biological growth testing and/or remediation.

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City of Bloomington Consolidated Plan 2025-2029 with Annual Action Plan 2025

The Consolidated Plan is designed to help assess affordable housing and community development needs and market conditions, and to make data-driven, place-based investment decisions. This serves as a planning document to address community needs in housing and community development with additional direction to how funds will be used to address those needs. The document also includes the 2025 Action Plan, which outlines yearly funding plans for the Community Development Block Grant (CDBG) and HOME Investment Partnerships Program (HOME) funding received by the City of Bloomington. The Draft Plan can be found here.

Attachments

2024 CAPER.pdf (786.76 KB)

Staff

Mike Arnold

Title
Neighborhood Compliance Officer
Email
[email protected]
Phone
812-349-3420

Daniel Bixler

Title
Rental Specialist I
Email
[email protected]
Phone
812-349-3420

Tammy Caswell

Title
Financial Specialist
Email
[email protected]
Phone
812-349-3420

Barry Collins

Title
Temporary Part-Time HAND Specialist
Email
[email protected]
Phone
812-349-3420

Rob Council

Title
Neighborhood Compliance Officer
Email
[email protected]
Phone
812-349-3420

Christina Finley

Title
Assistant Director
Email
[email protected]
Phone
812-349-3420

Chastina Hayes

Title
Neighborhood Compliance Officer
Email
[email protected]
Phone
812-349-3420

Felicia Hershman

Title
Prog Spec - Intake & Eligibility
Email
[email protected]
Phone
812-349-3420

Anna Killion-Hanson

Title
Director
Email
[email protected]
Phone
812-349-3420

Stephanie LaFontaine

Title
Prog Mgr Afford Housing/Nav
Email
[email protected]
Phone
812-349-3420

Kenneth Liford

Title
Neighborhood Compliance Officer
Email
[email protected]
Phone
812-349-3420

Tonda Radewan

Title
Rental Specialist 2
Email
[email protected]
Phone
812-349-3420

Noah Sandweiss

Title
Program Manager
Email
[email protected]
Phone
812-349-3420

Jo Stong

Title
Neighborhood Compliance Officer
Email
[email protected]
Phone
812-349-3420

Matthew Swinney

Title
Program Manager
Email
[email protected]
Phone
812-349-3420

Cody Toothman

Title
Program Manager
Email
[email protected]
Phone
812-349-3420

Angela Van Rooy

Title
Program Manager
Email
[email protected]
Phone
812-349-3420

Eddie Wright

Title
Rental Specialist 2
Email
[email protected]
Phone
812-349-3420