Recycling
1000 E Jennifer DR
- Case Date:
- 10/23/2026
Sanitation truck is leaking liquid throughout our street (1000 East Jennifer Drive) in the Sherwood Oaks neighborhood. Probably not a safety problem, but not very attractive to the street with black spots from truck leaking throughout the street. It is most noticeable where the truck stops for pick-up. Can you please check the truck that goes through the neighborhood soon? Thanks.
Excessive Growth
101 W Hoosier ST
- Case Date:
- 7/22/2026
Caller to HAND concerned about overgrowth causing dangerous conditions and driver's unable to see when making a turn. He said that officer has been out in the past and owner is doing nothing. Caller has been cleaning up the litter along the road but not able to do anything about the grass/weeds.
Water Utility Billing Problems
1011 E Wylie ST
- Case Date:
- 9/21/2026
I received a bill in September for water, however my name is no longer on the lease at this property and I do not live there anymore.
Sidewalk & Curb Complaints
1021 E Wylie ST
- Case Date:
- 10/22/2026
From 1028 E. Wylie to Hawthorne, the sidewalk on the south side is a cracked and broken mess.
Yard Waste
1026 S Dunn ST
- Case Date:
- 10/26/2026
One of three yard waste containers was not emptied today. If it's because the can is broken, that's because the crew broke it on a previous collection day.
Traffic Related Complaints
1114 S Dunn ST
- Case Date:
- 10/30/2026
Between Dunn and Henderson on Davis: cars, truck parked wrong direction on both sides of Davis. Car parked in front of fire hydrant on Dunn around corner from Davis intersection. No sidewalks so very dangerous if walking.
City Performance
1133 S Rogers ST
- Case Date:
- 10/6/2026
Why are all the HAND trash reports always auto with the same message even when it is in the City right of way, and even after multiple citizen reports of the same locations nothing has been done. Someone really needs to do their job. Thanks
Abandoned Vehicle
1145 S College Mall RD
- Case Date:
- 2/18/2026
This car has been parked in our lot for a month. License plate: 839CLY
- Case Date:
- 10/12/2026
The person living at 1201 S Palmer has 2 fences erected along their driveway/house. One is 6 feet in height and the other one is 9 or 10 feet high. I understand the maximum height is 6 feet. If this is correct, please help in getting this removed. Thank you.
Sidewalk & Curb Complaints
1201 W Allen ST
- Case Date:
- 10/13/2026
Sidewalk behind trees makes it difficult to navigate a stroller. There's a lot of mud and uneven sidewalk and it doesn't seem to be maintained well.