Case Date:

10/26/2026

intense smell of gas on kirkwood, strongest in the 100/200 E kirkwood area

Case Date:

10/23/2026

Sanitation truck is leaking liquid throughout our street (1000 East Jennifer Drive) in the Sherwood Oaks neighborhood. Probably not a safety problem, but not very attractive to the street with black spots from truck leaking throughout the street. It is most noticeable where the truck stops for pick-up. Can you please check the truck that goes through the neighborhood soon? Thanks.

Case Date:

7/23/2026

The property adjacent to me 922 North orris has a huge tree, that I have tried to get them to maintain for nearly 5 years. A week ago a woman that was at the property said there was a new property manager and she would have him call me. No reply. I am disabled and can no longer continue to trim this tree off of the adjoining sidewalk. The sidewalk goes over to the try North swimming pool. It runs between our properties. This tree is so overgrown it's branches get on my roof onto my property all the way down to the ground covering the sidewalk. If we did not constantly trim this you wouldn't be able to walk down the sidewalk to get to the pool or the school. I am so tired of trying to resolve this, I've told the people that cut the grass every week nearly for two years and nobody's done a damn thing. I'm hoping you can help and find out who needs to trim this back. I believe it's rented to disabled guy who's pretty much a recluse. Thank you

Case Date:

10/14/2026

Possibly over-occupied rental. More than three people have been seen coming & going from the house at all hours and late into the evening and early morning. Drug activity is suspected.

Case Date:

10/19/2026

Constant smoking next to all entrances. A person should be able to walk in or out of a building without being bombarded with smoke pollutant or cigarette stub litter.

Case Date:

7/22/2026

Caller to HAND concerned about overgrowth causing dangerous conditions and driver's unable to see when making a turn. He said that officer has been out in the past and owner is doing nothing. Caller has been cleaning up the litter along the road but not able to do anything about the grass/weeds.

Case Date:

9/28/2026

I sent a photo of this via Facebook Messenger to the parking department, and whoever responded to me seemed to think it was a pretty big issue as well. But weeks later it's there still. I understand that there are reasons for manholes on streets, but to place a handicap spot right next to them is absolutely ridiculous. People who are already challenged with mobility do not want to step out on uneven pavement. Weird metal boxes that our trip hazards with dips in them that make puddles develop during rain is maybe the last place I would put accessible parking. Yes, that is the one area in front of fountain Square Mall that a slight ramp up for those who need it, but these metal boxes defeat the purpose. Even knowing that they're there. I have tripped on them several times. Luckily I haven't fallen and hurt myself. But somebody else might.

Case Date:

9/21/2026

I received a bill in September for water, however my name is no longer on the lease at this property and I do not live there anymore.

Case Date:

10/22/2026

From 1028 E. Wylie to Hawthorne, the sidewalk on the south side is a cracked and broken mess.

Case Date:

10/26/2026

Beautiful new sidewalk but created a standing body of water that is always present.