Case Date:

1/28/2026

7th St has alternate street side parking. With the recent snowfall, cars on the parked side were boxed in, and snow on the no parking side was pushed onto previously cleared sidewalk, according to my renter. That mean it is full of ice clumps, making it impossible for she or me to remove. Can the city actually remove some of the snow for us - we know the first effort was to clear streets, but it impossible lift for a senior to clear twice the height of packed road snow on the sidewalk.

Case Date:

9/4/2026

yard overgrown, needs mowing

Case Date:

9/5/2026

These guys killed my emotional support animal without not following any kind of protocol they never tried to call me or authorized person I give to them I told them I would be to.puxk up my two dogs and I was told to come on Friday I went to pick my animals up and they told me some lies that no one come to get one on two days prior and that they had put him to sleep this is wrong and I want something done about this .one he's my. E.s.a what in the world is wrong with this business I'm letting every single person know in this community the truth of the horrific events that our local shelter is doing to these innocent animals they committed murder to my best dog rowdy I had him for 7 years in October he has never once bite or harmed anyone in the entire time I give him a good home these people are going to jail they had no right doing this to my family I would like for everyone in this community to.know that our local animal shelter is killing our dogs and cats because they are over crowded please help any info to what I can do about this legally I want them to pay for this they need Shut down !!! PERIOD

Case Date:

8/22/2026

This is an urgent public safety, transit operations, and traffic flow hazard linked directly to active uReport cases #213337 and #213273. Using the 302 S. Walnut St. terminal platforms as an unmanaged, unsupervised triage, cooling, and heating center without any specialized oversight relying on passengers to keep the peace and make reports is actively disrupting public transit vehicle traffic. Large crowds, sprawling personal property, bed rolls, and temporary camping items are spilling directly off the designated bus bay benches and onto active boarding paths, pedestrian walkways, and loading lanes. This severe congestion introduces major physical obstructions, causing transit buses to delay docking, creating hazardous driver line-of-sight blind spots, and drastically slowing down passenger boarding flow during early morning and peak commute windows.Furthermore, this operational chaos results in constant, daily ambulance and emergency vehicle responses to the platforms. Due to the restricted lane space and structural congestion at this terminal, responding emergency vehicles routinely block active bus departures and transit traffic lanes. This persistent gridlock forces paying passengers to miss critical medical appointments and lose employment opportunities due to unpredictable, blocked transit vehicles.Compounding this vehicle hazard, the hostile platform environment has caused a severe collapse in off-peak passenger retention. Long-term, multi-year riders are abandoning Bloomington Transit because paying commuters trying to access their designated routes are treated as trespassers in an intimidating, territorial space. Surrendering active loading zones and emergency exits to non-transit use is an unsustainable municipal performance failure that violates Title 15 transit zone compliance. Clear the active bus bays, remove the obstructions from the loading platforms, and restore unobstructed lane access for public vehicles.

Case Date:

8/29/2026

I am requesting more enforcement of the no-smoking rules at the Bloomington Transit Center? Every time I am at the transit center, at least one person is smoking at the bus terminal waiting area outside, next to the no smoking signs. I would be able to use the fixed route buses more, instead of BT Access, if there wasn't smoking at the Transit Center terminal.

Case Date:

8/29/2026

Please trim back plants so wheelchair can use transit center sidewalk without brushing the plants

Case Date:

5/1/2026

My son is a player at BHSN and a paying member of the Cascades golf course (as required in order for him to play here during the golf season). Last week his team had a match at the golf course. Tee time was 315 and the boys were required to be off the course by 530 in order for league play. My parents came to watch him play. My parents are 69 and 74 and my dad is on dialysis with 4 blockages in his heart. He OBVIOUSLY cannot walk a golf course. My mother had contacted the course the day before to see if they could reserve a cart and was told ‘you don’t need to reserve one, it will be no problem just come in and get one and it will be $16’. On the day of the match, she showed up and went inside to get a cart and was told by the people working that day that there were no carts available because they had league that night. My mom then asked about what she was told the day before and the gentleman working the counter said ‘we don’t rent carts for high school matches. Sorry’. Sherie. Explained that my dad was a dialysis patient and unable to walk the course and he again said ‘sorry’ and dismissed her. The picture I have attached shows where all the carts were lined up at 515 when we came off the course. There were carts that were lined up in front of the clubhouse the whole time the boys were playing waiting for the league - which again DID NOT START until after the boys were off the course. There were carts available but they would not rent them but rather let them sit there for over 2 hours waiting for league players to arrive. We have been notified by the coach that this may be a “new” expectation from the course from here on out as they had changed the rules without discussing this with the high school. This is a CITY OWNED COURSE therefore there should be an expectation that the course is expected to follow the American Disability Act legislation. Players of any age can play golf whether they can walk the course or not. This is unacceptable and a complete disregard for ADA legislation which are federal laws - not local. We were not asking for anything for free. We understood we would be paying for a cart but the fact that multiple carts sat there for hours not being used but not available to someone with an obvious disability is not only morally unacceptable but appears it may be illegal as well. This is blatant discrimination against someone with a disability. In addition, my son is a paying member of this club yet I am Now being told that we can not even practice on this course as we have in previous years. This is unacceptable in multiple ways. I expect a response

Case Date:

9/5/2026

'Faded Lawns' sign in the grass, possibly in the ROW.

Case Date:

9/4/2026

The easement on the south west side of the roundabout in front of Bentley Court is so overgrown that the vegetation is impending on the sidewalk. Additionally, it is impossible to walk a bike up the hill next to the sidewalk because of the vegetation. The steps continue to pitch steeper and steeper each years. Please investigate who is responsible for clearing this overgrowth and devise a plan to build and accessible path to connect the paths along Winslow to the Jackson Creek Trail/High Street Trail

Case Date:

8/18/2026

There is a large spool of wire which was left adjacent to the city bus stop outside Templeton. This was left there during fiber installation well over a year ago. Maybe more.