Case Date:

1/28/2026

There was a pass over plow at the apartment complex. This has lead to cars being completely blocked in by packs of snow because the snow was not moved to one area. Resident received an email on Monday stating the streets would be plowed again and the sidewalks would be shoveled the next day. And only emergency vehicles were allowed to enter the complex. However, none of these things happened. Despite the staff and facilities living on premise and being at work in their offices. They essentially sent out an email stating everyone is trapped in their apartments and have not done anything since then. I understand this probably more of an apartment complex issue, but they are not listening to complaints from people. If you travel to Basswood to see the dangerous conditions, or call them, I'm sure that would be enough for them to take action.

Case Date:

1/28/2026

What appears to be a sump pump discharge pipe at 801 W Howe Street is sending a significant amount of liquid water into the public right-of-way during freezing conditions. Water is being dumped onto the sidewalk on S Maple Street, between W 2nd and W Howe. This is creating a driving hazard and safety issue at the intersection of W Howe and S Maple, as the liquid water is running out into the intersection, pooling, and freezing into a sheet of ice. What doesn't freeze at this intersection is travelling down Howe to the entrance for the Building Trade Park parking lot, where it is also freezing into a sheet of ice.

Case Date:

1/28/2026

Sidewalks are unusable due to lack of snow removal. I was forced to detour into the street rather than navigate the snow.

Case Date:

1/28/2026

Sidewalks are unusable due to lack of snow removal. I was forced to detour into the street rather than navigate the snow.

Case Date:

1/27/2026

Heater does not work. Has not worked for over week and half. Had problems with the unit last year too. Rats, mice and Roachs too.

Case Date:

1/27/2026

Sidewalks are covered in snow. Impossible to traverse.

Case Date:

1/27/2026

Sidewalk for the entire length of steeplechase apartments untouched, including crosswalks, very dangerous.

Case Date:

1/27/2026

Sidewalk in front of optometry impassable and dangerous.

Case Date:

1/27/2026

The sidewalk northeast of Washington St and Smith Ave intersection hasn't been plowed. It's adjacent to Parks & Rec property, the Allison-Jukebox Community Center. They cleared by the playground but I think they forgot this is also Parks property. Thanks!

Case Date:

1/27/2026

For the past couple of years we have experienced an issue with our street snow plowing. As you can see from the picture the road is being plowed approx.. 10-12’ away from my drive and mail box. The other side of the street is plowed nearly to the curb. I am a retired senior citizen and it not recommended that I shovel that much snow. I pay my taxes same as my neighbors but am not receiving the same service. Thank you! Allen Percifield