Case Date:

8/26/2026

I’m not sure if this is a City Utilities problem but I wanted to point it out in case you wish to investigate. I noticed on the morning of 8/24/2026 that there was water in the road out front of 410 W. Somersbe Place (in the county but on CBU water). It is not a ton of water and I could not locate a source of flowing water. I thought maybe someone had washed something or dumped something. On the morning of 8/25/2026, there was water in the same places as the day before. Then today, 8/26/2026, after 3pm in the afternoon, the water is still on the roadway. I walk through the area and do not live on this cul-de-sac, so I have not observed anyone using water for some purpose in the area. It just seemed odd to have standing water 3 days in a row when it is warm and sunny, and it is running down the curb a decent distance. This part of the road has been dug up at least twice in the last few years due to water main line issues. So, just letting you know in case it is an active but smaller water leak.

Case Date:

8/26/2026

We are continuing to have sewage problems on our street. The plumbers cleaned the area where the cleanout is on the yard and alley meet, however, now the street itself is oozing sewage.

Case Date:

8/25/2026

Water main break. Flooding in the ditch. Low water pressure. Not sure where. It’s up hill from this location on Morningside.

Case Date:

8/21/2026

There appears to be a slow water leak from the water meter located near 3206 E. Winston St.

Case Date:

8/21/2026

Our home and the houses around us have lost significant water pressure. We hired a plumber to look at the issue at our home thinking it was something wrong with our plumbing. They said this issue is coming up around the city and they think it's due to the new hydrants that were installed. This seems to make sense since there is a hydrant across the street from us that was recently replaced. We went from being able to have 3 showers running at one time to barely having enough water pressure for one to run immediately after these updates. The plumber suggested we contact the city to see what can be done since there's nothing they can do. Please let me know what our options are. Thanks.

Case Date:

8/19/2026

Fire hydrant blowing water at the corner of Rick Creek and Montclair

Case Date:

8/18/2026

There has been water continuously seeping up from the ground (in about a 10 foot area) and has been spilling into the road over the past few weeks. The location is in the front yard of 610 W Ryan Rd along the curb. I have lived a few houses down for over two years and have never seen this area collect water for more than a day after rain/storms. I am unsure if its a break in a water main, but the water has been seeping out at a high enough rate that there is visible flow in the curb leading to the storm drain. The house is currently for sale, and I don't think anyone has been by to check on the property since the problem began.

Case Date:

8/18/2026

Hello--My mother has 2 rental houses on Olive St. (1502 & 1504) that share a water meter. The 1502 S. Olive has the water meter on that property. What would it take to have 1504 S. Olive it's own meter? How much would it cost?

Case Date:

8/3/2026

Water is not coming out of any faucet inside or outside of building.

Case Date:

7/30/2026

Runoff in Green Acres along the 4th trail multiuse path between Roosevelt and Jefferson.