Case Date:

5/18/2026

I wanted to report a possible erosion or settlement concern near the city-owned fire hydrant located on my property at 3521 S McDougal St in the Highlands subdivision. During recent rain events, I’ve observed significant standing water and a large, deep depression around the hydrant area. I’m concerned there may be washout, settlement, or another issue affecting the soil surrounding the hydrant or nearby utility infrastructure. I also wanted to note that there are currently two known sinkholes in the neighborhood, including one located approximately one block away from this hydrant, which increased my concern about the possibility of underground erosion or voids in the area. I’ve attached a photo showing the current conditions. I’m not sure whether this falls under Bloomington Utilities or another department, but I wanted to report it in case the hydrant or underlying infrastructure should be inspected.

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

3/22/2026

low water pressure, then no water, now very low pressure

Case Date:

3/22/2026

No water/ intermittent low flow

Case Date:

3/22/2026

Low Water Pressure

Case Date:

3/22/2026

water is shut off

Case Date:

3/2/2026

No water in our faucets.

Case Date:

1/30/2026

Water pipe has a leakage and the water meter is broken

Case Date:

1/26/2026

The water meter lid in my office drive located a couple feet from Southern Drive has came off probably a snow truck.