Abandoned Vehicle
703 W 7th ST
- Case Date:
- 10/27/2025
These abandoned non functioning cars continue to be an issue since my last report.There are now6-7 cars parked in the backyard and the drive way. My attached photo is of a derby car that he worked on usually at night. Between the noise and the junk we have had enough.
Excessive Growth
108 S Maple ST
- Case Date:
- 10/13/2025
Excessive growth blocking sidewalk on both sides of the street
Blocked Sidewalk
1911 E Winslow RD
- Case Date:
- 9/26/2025
Sidewalk coming up the hill from the goat farm on Winslow road tis frequently overgrown and hard to walk on. Brush between the street and sidewalk needs to be extensively cleaned out. Thanks!
Water Utility Billing Problems
503 W Hoosier Ct Ave
- Case Date:
- 11/17/2025
We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship.
At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control.
Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to:
$250 for August
$936 for September
$922 for October
We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution.
To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment.
Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford.
We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.
Traffic Suggestions
310 S Wilmington CT
- Case Date:
- 10/10/2025
Need street-surface traffic direction arrows painted in the 2 lanes of S. Clarizz heading north. I have seen people make the right-hand lane into a left-hand turn onto East 3rd St.
Please see pic of suggested arrows. The yellow marks are the direction available besides a right turn. Tx!
Water Utility Billing Problems
- Case Date:
- 12/14/2025
Auto pay failure.
I am signed up for Auto Pay. Every time I log in to my account, it says I am signed up for Auto Pay. But the city keeps failing to collect that Auto Pay payment and charging me late fees for bill that are approved to Auto Pay. If someone can address this matter, I would appreciate it.
Water Utility Problems
Lot 35
- Case Date:
- 12/16/2025
no water to entire building at address 3093 S Rogers St, Bloomington IN 47403
Parking on Unimproved Surface
723 W Allen ST
- Case Date:
- 11/1/2025
New Renters using grassy public park as parking lot, Well beyond 723 w Allen st. properly line
Taxi Complaints
301 S Walnut ST
- Case Date:
- 12/31/2025
taxi-cab (arrival) time delay(s), vehicle (idle)-time (meter) reading(s) error(s), (passenger) safety concern(s), (lost/missing) luggage(s), communication issue(s), etc.
Water Utility Billing Problems
1709 W 8th ST LOT 13
- Case Date:
- 12/31/2025
TRG Management owns the trailer park that I live in. I have had no pipes bust or leak at all even during the cold weather. My pipes are also insulated with heat tape. I have never once paid for my water being over $60 last month it was $50 and the property manager Jenny Bowles will not show me any proof or graphs of usage of water only attaches what the meter read. I used the same amount of water as I did last month my kitchen sink is currently getting remodeled. So I haven’t used that either. I just don’t think something is right about this and I would like it to be resolved.