Case Date:

8/7/2017

Case Date:

5/10/2004

No Stickers

Case Date:

3/6/2006

Trash container unacceptable/PLEASE replace. Cans must have lids.

Case Date:

5/23/2005

Yardwaste must have sticker attached. $1 per bag or can.

Case Date:

12/24/2007

Recyclable items not properly sorted. Must be sorted for pick-up 945 las went back to do courtesy p.u. due to resident stating it WAS sorted...was not out for crew member to check or get. lah

Case Date:

5/31/2004

exceeds weight limit and can size

Case Date:

6/2/2026

Cup and Kettle- No store front currently online sales only. I bought gift cards to help with scaffolding and helping her store and she will no longer will take them. Bad business practice and customer service. Cup and Kettle is preparing her tea at her residence and only online sales. Would like this reported for bad business practices and health and safety issue.

Case Date:

1/28/2026

Owner of Cup and Kettle Tea LLP, Jessica Messmer, Medusa Enterprises LLC is mixing tea at the her own home on 1/28. The business is closed and she is now fulfilling online orders and city orders in her private residence basement without a commercial kitchen and guidelines. The basement had a recent rodent infestation and poor sanitation. This is a concern for health and breaks the law. Please address this, I fear someone will get sick. The address for Cup and Kettle is 208 N Walnut Bloomington, IN Phone number is not listed on the webpage

Case Date:

2/8/2026

Snow blocking the sidewalk along E Hillside Dr.

Case Date:

1/31/2026

Owner is mixing tea at her residence in the basement of her home. This home and basement has sanitary issues (previously reported) such as ants, rodents, and squirrel infestation. There is not a licensed kitchen and I have ordered and afraid of what conditions my tea is packaged in. No response from business about my order and her tea shop is closed permanently since end of December. She has posted on social media she is working on the orders and other posts state she is working on them in her residence basement. This is a concern. Thank you for investigating. The business is Cup and Kettle Tea Shop. The website says it open, however no direct communication about online orders.