uReport

City of Bloomington, Indiana

closed: Resolved #211242

Business:

Other: Cup and Kettle- No store front currently online sales only. I bought gift cards to help with scaffolding and helping her store and she will no longer will take them. Bad business practice and customer service. Cup and Kettle is preparing her tea at her residence and only online sales. Would like this reported for bad business practices and health and safety issue.

Assigned to
Jane Kupersmith

History

6/22/2026 08:46:52 Closed by Jane Kupersmith

Thank you for submitting this report. Since Cup & Kettle no longer has a physical location, these complaints would be appropriate for the Monroe County Health Department, which would oversee any home-based vendor permits. As for the gift certificate, this is an unfortunate situation but common with an abrupt closure. If there were a bankruptcy filing you might have some recourse but unlikely that you could get the value of your certificate. For additional information see https://www.in.gov/sos/. Thank you

Sent notification to Jane Kupersmith
https://bloomington.in.gov/crm/tickets/view?ticket_id=211242 Closed by Jane Kupersmith Thank you for submitting this report. Since Cup & Kettle no longer has a physical location, these complaints would be appropriate for the Monroe County Health Department, which would oversee any home-based vendor permits. As for the gift certificate, this is an unfortunate situation but common with an abrupt closure. If there were a bankruptcy filing you might have some recourse but unlikely that you could get the value of your certificate. For additional information see https://www.in.gov/sos/. Thank you

6/2/2026 09:10:46 Anonymous assigned this case to Jane Kupersmith

Sent notification to Jane Kupersmith
https://bloomington.in.gov/crm/tickets/view?ticket_id=211242 Anonymous assigned this case to Jane Kupersmith You can use the link to follow progress on this case.

6/2/2026 09:10:46 Opened by Anonymous

1424 S Lincoln ST

CityBloomington
StateIN
Zip47401
Latitude39.150611877441
Longitude-86.531593322754
Neighborhood AssociationBryan Park
TownshipPerry

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