Case Date:

8/29/2019

Street light out at 4004 E Stonegate

Case Date:

8/12/2019

Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.

Case Date:

8/1/2019

https://bloomington.in.gov/crm/tickets/view?ticket_id=169645 Please remove names from both of my tickets

Case Date:

8/1/2019

https://bloomington.in.gov/crm/tickets/view?ticket_id=157602 Can you remove my name? I didn't know this would be public online when I called. This is unacceptable.

Case Date:

7/24/2019

East side of 2750 Sara rd. a large tree branch is blocking the sidewalk.

Case Date:

7/23/2019

Overgrowth is preventing neighboring property owners from safely pulling out of driveway, requested a mow on the property to improve visibility

Case Date:

7/16/2019

Olive and Hillside Dr. there is a small manhole cover missing.

Case Date:

7/15/2019

Address in report is the nearest address to the intersection - the resident complained that there is no formal crosswalk at the Moores Pike and Smith Road intersection.

Case Date:

7/12/2019

A tree is growing in the middle of the alley next to their business.

Case Date:

7/10/2019