Case Date:

9/7/2026

Request for Zoning and Code Compliance Review – @826_shows Pop-Up : I am writing to request that the city monitor and review the operations of a recurring pop-up music venue publicized via Instagram at https://www.instagram.com/826_shows/.The venue operates out of a residential neighborhood, hosts public live music events, and charges an entry fee. This raises several municipal and state compliance concerns that I would like the city to address proactively with the operators: Zoning Use: The operation of a commercial, ticketed entertainment venue appears to conflict with residential zoning designations and the strict limitations placed on Home Occupations under the Bloomington UDO. State Fire Safety: Under Indiana Code § 22-14-3, public entertainment events that charge admission require a state Amusement and Entertainment Permit, which generally cannot be issued for Class 2 residential structures due to life-safety codes. Neighborhood Impacts: Recurring assemblies of this scale present consistent risks regarding the 24/7 noise ordinance (BMC Chapter 14.09) and residential occupancy limits. Please consider investigating this location and working constructively with the venue operators to guide them toward compliant business practices, or to help them transition their events to properly zoned commercial spaces.

Case Date:

9/7/2026

Request for Zoning and Code Compliance Review – @tinygaragebloom Pop-Up : I am writing to request that the city monitor and review the operations of a recurring pop-up music venue publicized via Instagram at https://www.instagram.com/tinygaragebloom/.The venue operates out of a residential neighborhood, hosts public live music events, and charges an entry fee. This raises several municipal and state compliance concerns that I would like the city to address proactively with the operators: Zoning Use: The operation of a commercial, ticketed entertainment venue appears to conflict with residential zoning designations and the strict limitations placed on Home Occupations under the Bloomington UDO. State Fire Safety: Under Indiana Code § 22-14-3, public entertainment events that charge admission require a state Amusement and Entertainment Permit, which generally cannot be issued for Class 2 residential structures due to life-safety codes. Neighborhood Impacts: Recurring assemblies of this scale present consistent risks regarding the 24/7 noise ordinance (BMC Chapter 14.09) and residential occupancy limits. Please consider investigating this location and working constructively with the venue operators to guide them toward compliant business practices, or to help them transition their events to properly zoned commercial spaces.

Case Date:

9/6/2026

Good evening. There has been a notable increase in the use of electric bikes at Olcott Park since this summer. Young people (including some children) are riding their electric bikes on the park pathways, grass, and streets. They are scaring pedestrians and their pets. They are going at high speeds (20 mph plus), doing wheelies, and driving while looking at their cell phones. It would be helpful to increase patrols and/or provide guidance to residents explaining how and where these bikes can be used. Given children are involved, safety is a primary concern. Thank you for addressing this.

Case Date:

9/4/2026

I am submitting a complaint regarding Red Tire Taxi concerning both the handling of a trip involving me as a blind passenger and the company’s subsequent response to the accessibility issues I raised. On the outbound portion of the trip, I was not taken to my intended destination. The driver left me at another location, and someone from the disability-related event I was attending had to come find me and assist me the rest of the way. The return trip to my apartment was ultimately completed successfully, although accessibility problems also arose when I needed the driver to come to my location because, as a blind passenger, I could not independently locate the vehicle. Afterward, I contacted Red Tire to discuss what happened. During those conversations, I raised concerns about assistance for blind passengers and effective verbal communication. I explained that a blind passenger cannot necessarily rely on pointing, gestures, or other visual cues and therefore may need clear verbal communication and, in some circumstances, reasonable physical assistance locating a vehicle or reaching the correct entrance or destination. A Red Tire representative told me that company policy was for drivers not to leave their vehicles. I questioned how a blanket policy of that kind would work when a passenger with a disability reasonably needs assistance. I specifically raised the issue of reasonable accommodation under the Americans with Disabilities Act. I was subsequently told that Red Tire would reassess its policies and implement disability training for its drivers. I was also told that the driver involved would not be driving, at least pending appropriate training. I made clear that I did not feel comfortable using Red Tire again until I knew what policy and training changes had been made, and I specifically requested continued updates. I also requested a refund because the outbound trip did not actually deliver me to my intended destination. Red Tire initially offered a 20% refund and characterized the ride as successful because I had been transported and dropped off, even though I had not been delivered to the destination I requested. When I asked how the 20% amount was determined and about the company’s refund policy, I was told that Red Tire does not ordinarily provide refunds and that the 20% was being offered as a gesture of goodwill. I was told that the refund would appear on my card within three to five business days. It did not appear within that stated period, requiring additional follow-up. I have subsequently attempted several times to obtain the promised update regarding disability training and the policy review. Text messages to the Red Tire number through which I had previously communicated successfully began repeatedly failing to send. I therefore followed up by email and received no response. I later called during business hours, reached voicemail, and left a message requesting an update regarding the disability training, policy review, communication issues, and refund. I cannot determine whether the failed text messages were caused by a technical problem or something else, so I am not alleging a cause. However, the overall lack of substantive follow-up is concerning given Red Tire’s previous commitment to keep me informed about the accessibility changes it said it would undertake. I am asking the City of Bloomington to review this matter as a taxi-service complaint, including: 1. Red Tire’s failure on the outbound trip to deliver me to my requested destination; 2. The company’s policy concerning whether drivers may leave their vehicles when a passenger with a disability reasonably needs assistance; 3. Whether Red Tire has actually implemented the disability training and policy review it represented that it would undertake; 4. Whether its procedures adequately address effective verbal communication and reasonable assistance for blind passengers; 5. The handling of my refund request and the characterization of an incorrectly completed outbound trip as a successful ride; and 6. Red Tire’s failure to provide the follow-up it promised regarding these matters. I am attempting to resolve this first at the local level and would appreciate the City reviewing the situation, contacting Red Tire as appropriate, and letting me know what corrective action or other remedy may be available. Thank you, Misty Kienzynski

Case Date:

9/5/2026

These guys killed my emotional support animal without not following any kind of protocol they never tried to call me or authorized person I give to them I told them I would be to.puxk up my two dogs and I was told to come on Friday I went to pick my animals up and they told me some lies that no one come to get one on two days prior and that they had put him to sleep this is wrong and I want something done about this .one he's my. E.s.a what in the world is wrong with this business I'm letting every single person know in this community the truth of the horrific events that our local shelter is doing to these innocent animals they committed murder to my best dog rowdy I had him for 7 years in October he has never once bite or harmed anyone in the entire time I give him a good home these people are going to jail they had no right doing this to my family I would like for everyone in this community to.know that our local animal shelter is killing our dogs and cats because they are over crowded please help any info to what I can do about this legally I want them to pay for this they need Shut down !!! PERIOD

Case Date:

8/29/2026

Jays kitchen food truck parked illegally at the intersection. Narrowing the street and parking to close to the intersection at a no parking area. Date Friday Aug 21st at 10pm.