Case Date:

4/29/2026

Large depression in the street in the crosswalk. Need to enter road in the right of way of the cars with the green light in order to get around it.

Case Date:

4/28/2026

The storm drain here routinely clogs with leaves and floods this corner of the street. Me or neighbors have to unclog it constantly. Sometimes 3-4 times on a rainy day. Is there some engineering fix for this? A larger grate or different grate design perhaps? I fear one day I'll get electrocuted trying to clear this grate during a lightning storm. The alternative to risking death is letter my garage flood, which also seems unpleasant. Thanks!

Case Date:

4/28/2026

I live north of town in Fairwood Terrace. Multiple people in the neighborhood, including myself, have reported problems with their water service. Water pressure is low. Not so low you can't take a shower but low enough that toilets don't flush and it takes awhile to fill a sink, let alone a bath tub. The water flowing out of the faucet stops every second or so then starts flowing again. Water pressure is significantly lower in mornings when people are up and getting about their day and again drops in the evening when people get home and perhaps start cooking meals, taking showers, etc. It is a little too soon to blame the problem on people watering grass and gardens. I called the Utilities department about the problem last week and was told I had a leak in my supply line and should call a plumber. I would be glad to do that and will anyway as the line to my house is some 60+ years old. But considering so many other people are having this problem it would be most appreciated if you could send someone out to investigate what's going on as there are too many with this issue for it to be supply ines to people's houses. We have many families int he neighborhood that really can't afford the $300+ bill to for a plumber to check their lines. I will even volunteer to pay a reasonable amount for the City to come out and check that the water supply is functioning properly. We could really use some help on this one. Dan Beeker

Case Date:

4/28/2026

Hole in 1st Street, just east of Lincoln, on the north half of the road. You'll know it when you see it. It's not that wide, maybe 1 foot in diameter, but it is deep enough to put your arm in up to the elbow. Thanks.

Case Date:

4/27/2026

We have had significant flooding at the intersection of 11th St and Blair Ave for many years. The water is high enough to jump the north curb and flood the sidewalk. What I realized in the last storm is that much of the problem stems from insufficient stormwater inlets upstream. In particular, there are no inlets near the intersection of 11th and Orris Dr, so the water simply follows the road and creates excess drainage demand on the inlets at Blair. We could really use an upgrade to the drainage system along 11th Street and its side roads in this area.

Case Date:

4/22/2026

The rain drainage grate at 7th and Dunn is severely damaged. It is a road hazard and is in need of repair. The entire drain design needs to be changed. It needs to be out of line with traffic. Cars and buses crack it due to their weight,

Case Date:

4/21/2026

Missing sewer lid in sidewalk in front of Boys and Girls Club. Trip hazard and accessibility issue.

Case Date:

4/20/2026

I am the current president of the Hyde Park Village HOA. We are updating our documents and are in need of current map of water and sewage plans for our neighborhood in order to define responsibility for damage to such. Please provide map of water and sewer lines for addresses on Mcartney Lane which is all of Hyde Park Village. Please also advise to which point the city is responsible for repairs. Thank you.

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?

Case Date:

4/20/2026

My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?