Case Date:

5/26/2026

Case Date:

5/25/2026

More than 15 years ago, a wide utility cut was made in front of our property at 3052 N Ramble Rd W in Blue Ridge Addition. We were told then that the street would be repaved and the gutter corrected. The path of the gutter to the storm drain at the corner never allowed the water to go to the drain because it dipped and didn't allow the water to travel because of that. It also stopped at our mailbox and creates quite the ice pond in the winter. When they came to repave our street, I spoke with the gentlemen doing the paving and asked if they were going to fix the gutter as well. (And let it be said how grateful I am for the repaving!!! Bravo!!!). I was told that was a different department. I had quit cleaning the gutter , tho I had kept it clean for years, as I grew weary of the bad street crumbling into the gutter. I was not going to clean it of street crumblings and pay to have it taken away in my trash anymore. Now the gutter, having been cleaned to apply the asphalt, still does not run to the drain because the slope has never been addressed. Why they didn't see this when they were going through the neighborhood fixing gutters, I don't know. I never saw the gutter crew around our property so I didn't ask. Can something be done? I don't like having guests parking in a lake. And the winter danger to come is not acceptable. Thank you for anything you can do for this problem. I'm happy to discuss this with anyone appropriate to the matter.

Case Date:

5/24/2026

Any time it rains, a large body of standing water forms in the alleyway behind 530 N Lincoln St, near our apartment complex dumpster that makes it hazardous to walk through, drive through, use the dumpster, use the alleyway, and this could potentially be harmful for the structure of Stonechruch Apartments. There were just stormwater improvements to Lincoln St between 7th and 8th, is it possible to install a stormwater drainage grate here?

Case Date:

5/22/2026

Noticed constant water run off at this intersection while driving by. First observed Thursday morning (5/21), then again Thursday evening, and water continues to flow as of Friday morning (5/22). Not sure if it's a water main issue or something else.

Case Date:

5/21/2026

Several months ago a new culvert was installed underneath Browncliff which was intended to help the property across the street drain more effectively. Yesterday, in the torrential rain, the sheer volume of water became a literal fast flowing river across several properties on the west side of Browncliff Lane. this amount of water can't possibly be due to residential properties on Browncliff, Matlock and Headley. my guess is that it is actually unmanaged runoff from the IU golf course, which means it is probably full of fertilizers and pesticides. Since there is no effective water management anywhere on these roads, the water becomes a river, then a lake. I do not believe this is a natural floodplain, (since water on my property seems to naturally flow through a natural swale). This seems to be unmanaged water from other areas that simply hasn't been dealt with properly.

Case Date:

4/23/2026

I am addressing a sink hole on my property related to storm water erosion. On my property (Lot 5) and neighbor’s (Lot 6) property there is an easement by the city for storm water storm drainage. Is there any assistance you can provide to me regarding the filling of the sink hole and/ or ensuring that proper drainage is occurring at your easement?

Case Date:

4/22/2026

The discharge from the sewer continues. Yesterday the plumbers were here and left all of the debris on the street and garden. The cleaning did not work and now the sewage water has backed up to the clean out and sipping through.

Case Date:

3/25/2026

Case Date:

3/21/2026

There is a culvert behind this debris. Water cannot run from road runoff on azalea ln. Plus we have a neighbor who leaves trash behind his fence that flows down to block culvert. these things are very heavy and I cannot lift them myself. This is city land and management issue for water drainage.

Case Date:

3/30/2026

The culvert behind this address is blocked with brush and trash from the recent heavy rains. The culvert needs to be cleaned out in order for the water to flow properly and not back up into the surrounding yards.