Case Date:

4/16/2025

Not sure what we've done to warrant repeated passive-aggressive placement of our trash/recycling bin. We try to follow the placement rules, and whenever they're not full we don't put the bins out so the crew can have a pass. On top of property taxes we also pay for the bin. I thought perhaps we should return the recycling bin and just put everything in the trash - save us money and spare us this behavior? But I believe in recycling. So let's try this first. My neighbor has his bins walked up the driveway to his garage. and that way they're not in the middle of the driveway or street. My I have this service too please? Or will my property be in danger from some passive aggressive vandalism by the city staff?

Case Date:

4/15/2025

My recycling was not picked up yesterday. Address is 1805 E. Maxwell Ln. Recycling is picked up on Rose by driveway.

Case Date:

4/9/2025

This block never puts away their trash cans. They’re always blocking the sidewalk, bike lane, parking spots, and street often all week long. Multiple houses. The whole block.

Case Date:

4/8/2025

The trash bin has been damaged. Please remove the damaged bin and replace with a new large bin.

Case Date:

4/7/2025

A storm caused a power line to break. We did not lose power, but there was much sparking. We reported to Duke. They sent someone out to fix the line. They had to chop the top half of a tree down to reach the line with a cherry picker. They through all the debris in our backyard. In calling around, to remove this tree debris will cost $400-$650. We do not have the funds for this. If we hadn't called, we would not have incurred this cost. I called Duke to investigate this very tree months back, as it seemed to be leaning on wires. The technician said there was no problem with the tree. Not several months later, the line is hit, and we have to pay money to remove the debris

Case Date:

4/2/2025

west side of Ballantine blocked by trash cans

Case Date:

3/31/2025

Replace and secure wheels on our recycle container. Largest size container. Wheel very wobbly and appear to come off axle piece, soon.

Case Date:

3/27/2025

Good Morning. After our recycling collection this morning, our recycling bin was left damaged, & the lid is barely hanging on now. If we could get a replacement, it would be much appreciated. Thanks!

Case Date:

3/26/2025

We just moved. Can I have one of these magnets?

Case Date:

3/25/2025

Phone lines were busy all morning after discovering trash wasn’t picked up yet again, however all neighbors trash were picked up. Went to sanitation in person to notify, spoke to Rhea. She sent Workers. They stopped by while I was showering, dog was barking erratically, apparently from previous knocking. Heard one of the workers yelling something about “fresh tracks” as I was getting dressed, and they pulled off quickly before I could answer. Trash appears to have been removed. Phone lines still busy, hoping to find out more information on why workers were knocking. No note was left. Thanks.