Case Date:

10/26/2026

One of three yard waste containers was not emptied today. If it's because the can is broken, that's because the crew broke it on a previous collection day.

Case Date:

10/26/2026

Our recycling was t picked up today.

Case Date:

10/23/2026

Sanitation truck is leaking liquid throughout our street (1000 East Jennifer Drive) in the Sherwood Oaks neighborhood. Probably not a safety problem, but not very attractive to the street with black spots from truck leaking throughout the street. It is most noticeable where the truck stops for pick-up. Can you please check the truck that goes through the neighborhood soon? Thanks.

Case Date:

10/21/2026

My recycling was not picked up this week

Case Date:

10/19/2026

What is the recycling bin number for this address. I asked this before and I got a notice that it was resolved, but I never found out what the number is. My neighbor insists that my bin is theirs. Please respond with the number of the bin for 708 S Woodlawn Ave.

Case Date:

10/14/2026

Garbage not picked up - recycling and lawn waste was picked up earlier. Thanks

Case Date:

10/5/2026

Our recycling can went completely missing after trash day

Case Date:

10/1/2026

My trash cart's wheel snapped off :(

Case Date:

9/28/2026

I am writing to report damage to our recycling cart that occurred during recycling collection this morning. We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off. Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb. We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed. Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.

Case Date:

9/22/2026

Case #214351 (yard waste at curb for a long time) can be closed. Can has been removed from curb, is near the garage now.