Case Date:

10/20/2026

Red truck never moves. Public street parking requires vehicles to be operable and most at least every 72 hours. Plate # TK881PBT

Case Date:

10/20/2026

Red Saturn Vehicle Plate # AD336E never moves. Public street parking requires vehicles to be operable and moved at least every 72 hours.

Case Date:

10/20/2026

Red Saturn Vehicle Plate # AD336E never moves. Public street parking requires vehicles to be operable and moved at least every 72 hours.

Case Date:

10/20/2026

Red Saturn Vehicle Plate # AD336E never moves. Public street parking requires vehicles to be operable and moved at least every 72 hours.

Case Date:

10/20/2026

Non-consensual tows by Chandler Automotive & Towing (BMC ch. 4.32) On 10/20/2026 at about 12:15 pm, Chandler Automotive & Towing towed my 2017 Cadillac ATS (Indiana plate HAQ849) from the tenant parking lot at 508 S Fess Ave. No one authorizing the tow was present when my car was towed. The authorization form was signed afterward by Ashley Chandler, a Chandler’s employee working their front desk, after my car was already at their lot at 1107 N Jackson St. I watched her sign it and recorded it. When I called Chandler’s later that day, they confirmed they sign after the tow and said this is allowed. BMC 4.32.100(a) requires the owner or authorized agent to be “present at the time of the tow” and sign a “contemporaneous” written authorization. The multifamily exception in 4.32.100(d) allows a tow company employee to act as the agent but does not waive that requirement. The form has other problems: It has no date or time of authorization, only the time of the tow, which 4.32.100(b)(4) requires. It lists the wrong tow address. My car was parked at 508 S Fess Ave, but the form lists “Campus Walk, 520 N. Grant St.,” which is the management office, not the parking lot. BMC 4.32.100(b)(2) requires the address of the parking lot the vehicle was towed from. Taken together, this suggests the authorization was not completed for this specific tow at the time it happened. Chandler’s also first billed me $225, including a $50 dolly charge even though no dollies were used, and removed it only after I questioned it. Chandler’s also towed my car from the same lot in early August 2026, and I believe the authorization was handled the same way. Chandler’s must keep the records for that tow under BMC 4.32.150. I ask the city to investigate both tows, including the property owner’s affidavit and the photo or video documentation required by 4.32.100(d)(2) and (d)(4). If either tow violated ch. 4.32, I request a refund under BMC 4.32.130(d) of the $175 I paid on 10/20 and the fees I paid for the August tow. I can provide my recordings on request. This is not just about my money. When I called, Chandler’s told me they are allowed to sign authorizations after a tow, which suggests this is how they routinely operate. Chapter 4.32 was passed specifically to protect Bloomington residents from predatory towing, and its requirement that someone be present and sign at the time of the tow is the main safeguard against tow companies patrolling lots and towing at will. If Chandler’s is signing these forms after the fact, that safeguard means nothing, and every renter in a permit lot they patrol is exposed. Many of those residents are students and working people who will simply pay and never know their rights. I ask the city to inspect Chandler’s authorization records under BMC 4.32.150 to determine how many other tows were handled this way, to enforce the penalties in 4.32.160, and to make sure everyone towed in violation of this chapter is told they may recover their fees under 4.32.130(d). Please let me know the outcome of your review.

Case Date:

10/20/2026

Non-consensual tows by Chandler Automotive & Towing (BMC ch. 4.32) On 10/20/2026 at about 12:15 pm, Chandler Automotive & Towing towed my 2017 Cadillac ATS (Indiana plate HAQ849) from the tenant parking lot at 508 S Fess Ave. No one authorizing the tow was present when my car was towed. The authorization form was signed afterward by Ashley Chandler, a Chandler’s employee working their front desk, after my car was already at their lot at 1107 N Jackson St. I watched her sign it and recorded it. When I called Chandler’s later that day, they confirmed they sign after the tow and said this is allowed. BMC 4.32.100(a) requires the owner or authorized agent to be “present at the time of the tow” and sign a “contemporaneous” written authorization. The multifamily exception in 4.32.100(d) allows a tow company employee to act as the agent but does not waive that requirement. The form has other problems: It has no date or time of authorization, only the time of the tow, which 4.32.100(b)(4) requires. It lists the wrong tow address. My car was parked at 508 S Fess Ave, but the form lists “Campus Walk, 520 N. Grant St.,” which is the management office, not the parking lot. BMC 4.32.100(b)(2) requires the address of the parking lot the vehicle was towed from. Taken together, this suggests the authorization was not completed for this specific tow at the time it happened. Chandler’s also first billed me $225, including a $50 dolly charge even though no dollies were used, and removed it only after I questioned it. Chandler’s also towed my car from the same lot in early August 2026, and I believe the authorization was handled the same way. Chandler’s must keep the records for that tow under BMC 4.32.150. I ask the city to investigate both tows, including the property owner’s affidavit and the photo or video documentation required by 4.32.100(d)(2) and (d)(4). If either tow violated ch. 4.32, I request a refund under BMC 4.32.130(d) of the $175 I paid on 10/20 and the fees I paid for the August tow. I can provide my recordings on request. This is not just about my money. When I called, Chandler’s told me they are allowed to sign authorizations after a tow, which suggests this is how they routinely operate. Chapter 4.32 was passed specifically to protect Bloomington residents from predatory towing, and its requirement that someone be present and sign at the time of the tow is the main safeguard against tow companies patrolling lots and towing at will. If Chandler’s is signing these forms after the fact, that safeguard means nothing, and every renter in a permit lot they patrol is exposed. Many of those residents are students and working people who will simply pay and never know their rights. I ask the city to inspect Chandler’s authorization records under BMC 4.32.150 to determine how many other tows were handled this way, to enforce the penalties in 4.32.160, and to make sure everyone towed in violation of this chapter is told they may recover their fees under 4.32.130(d). Please let me know the outcome of your review.

Case Date:

10/20/2026

A large, tall tree that is about 20 feet due north of my property appears to be dead. The tree resides in Winslow Park If it falls it could likely hit my house. Would you please check the health of this tree and proceed as needed. Thanks.

Case Date:

10/20/2026

There is a hole in the ground here where I imagine a tree was supposed to be. As it poses a tripping hazard, please plant another tree or fill it in.

Case Date:

10/20/2026

There is a hole in the ground here where I imagine a tree was supposed to go. This hole poses a tripping hazard. Please fill the hole or plant another tree.

Case Date:

10/20/2026

A cone has been placed here to highlight the hole in the ground left by the missing tree. It’s been like this for at least three months and hopefully this is not the permanent solution. Please replace the tree or fill the hole.