Case Date:

4/29/2025

The neighbor cut down trees due to winter storm and left it in my back yard, She didn’t want to disposed it, Please help me out

Case Date:

4/17/2025

Bin was broken upon recycling collection a few weeks back. Now, the lid of our bin came off completely and was collected by the truck today. A new bin would be greatly appreciated! Thank You!

Case Date:

4/8/2025

The trash bin has been damaged. Please remove the damaged bin and replace with a new large bin.

Case Date:

4/7/2025

A storm caused a power line to break. We did not lose power, but there was much sparking. We reported to Duke. They sent someone out to fix the line. They had to chop the top half of a tree down to reach the line with a cherry picker. They through all the debris in our backyard. In calling around, to remove this tree debris will cost $400-$650. We do not have the funds for this. If we hadn't called, we would not have incurred this cost. I called Duke to investigate this very tree months back, as it seemed to be leaning on wires. The technician said there was no problem with the tree. Not several months later, the line is hit, and we have to pay money to remove the debris

Case Date:

4/2/2025

west side of Ballantine blocked by trash cans

Case Date:

3/27/2025

Good Morning. After our recycling collection this morning, our recycling bin was left damaged, & the lid is barely hanging on now. If we could get a replacement, it would be much appreciated. Thanks!

Case Date:

3/26/2025

We just moved. Can I have one of these magnets?

Case Date:

3/25/2025

Missing both Trash and Recycling Bins

Case Date:

3/25/2025

The city only picked up half of the trash from our bin this morning. I tried to call the sanitation department and selected the option for customer service, the line goes dead after that. We have a small trash can so this is going to create a trash back log for us. We would appreciate if it someone could come pick it up. Thanks.

Case Date:

3/24/2025

We have an issue where either our trash cans have been stolen or misplaced both the regular trash can and the recycling are missing from our property.