Case Date:

4/27/2026

This is still the same issue about the cable wire that has been touching my garage roof since the February tornado. I know that it is not Duke's wire. It has been identified as Comcast's wire by a repair man from QC (Comcast's contractor) on Saturday, April 25, 2026. However, Brandon Austin stated that he cannot remove it without the permission of Comcast. I called the 800 XFINITY number and requested that they remove it asap. Here is my work order #: ECM0021457478. I am very concerned because both transformers on either side of my house have been hit by the recent storms. Today, we are having another storm. Can you help prioritize this situation so that I do not have a fire enabled by the cable wire on my garage? Also, I am NOT a Comcast/Xfinity customer. This wire goes into my basement via a window and has never been in use since I purchased this house in 2020. The wire attaches to the outside pole and is connected to the Comcast system per Brandon, the QC repair man. Thank you, Elida C. Behar Monday, April 27, 2026

Case Date:

4/27/2026

School bus driver said someone blew through this intersection today because they may have not seen the stop sign there. He says there are tree limbs blocking the stop sign. Can you can add this intersection to your pruning list please? thank you so much! W 11th St & N Maple St

Case Date:

4/27/2026

School bus driver said someone blew through this intersection today because they may have not seen the stop sign there. He says there are tree limbs blocking the stop sign. Can you can add this intersection to your pruning list please? thank you so much! W 11th St & N Maple St

Case Date:

4/27/2026

The lot is completely overgrown almost 2 feet.

Case Date:

4/27/2026

Great deal of deep potholes all along the alley between Rogers & Madison.

Case Date:

4/27/2026

The lot is overgrown and it is about 2 feet tall in places.

Case Date:

4/27/2026

In the Summit Pointe Apartment complex, outside 653 E Alpine Trl, there is a large dumpster sitting across from residential units in the parking lot. It is left overflowing for weeks at a time, constantly. When it is emptied, it is filled to the brim within a day and left to sit for another couple of weeks. It is being used for bulk dumping of mattresses and furniture. If Summit Pointe is within their rights to do this, then I will stop reporting it. However, I don't see how a container of garbage this full, all the time, right across from residences, is not a sanitary hazard. I would appreciate closure on this issue. Thank you.

Case Date:

4/27/2026

Two vehicles parked on overgrown grass abandoned for 6 plus years.

Case Date:

4/27/2026

Trash and junk stored strewn on side front and back of property, plus cars that do not run on tall grass.

Case Date:

4/27/2026

Garbage, trash cars, never mows. Then when city asks - it’s a passive aggressive mow. There’s literally’x’ patterns mown in front lawns 17 years of giving the bird to COB. Do something, like condemn entire house, these tenants know how to work the system.