Case Date:

10/27/2026

My name is Sophie Hosei and I have been attending Indiana University as an undergrad student. I have chronic orthopedic health issues that have caused me to withdraw from school. My last surgery was a donor knee graft transplant on 7/7/26 and after 6 weeks of bed rest, the surgery was not successful and requires more operations. I have another surgery now scheduled for this Friday, 10/30/26, where I will be temporarily disabled for at least another 8 weeks. I signed a year lease with Town Manor at 314 E Smith Ave, Bloomington, IN. 47401 and have asked to be released from the lease due to this ongoing medical disability. The house is not ADA compliant and post surgery, I will be limited to the bed, then wheelchair, and then crutches for several weeks. My future state is mobility is completely unknown. Aaron Vaughn, property manager said we can only sublet the room and although we have attempted to do so, we have been unsuccessful. This is mostly due to the room not really being a typical room set up. It is a loft, where you can only go up via a narrow spindle staircase. There is no door (its just an open room) or closet and you can’t fully stand up because it’s a low ceiling heigh. No one wants to rent it. I am hoping someone can help me get released from the lease completely, while not affecting the other 3 roommates who are on the lease as well. Thank you in advance.

Case Date:

10/10/2026

Glass show event is blocking sidewalk. Not accessible

Case Date:

9/29/2026

Plants in the yard of 312 w Dodds are fully blocking the sidewalk, forcing pedestrians to step out into a very busy street with no shoulder. This stretch is also fully inaccessible to anyone using mobility aids due to the plants.

Case Date:

9/29/2026

Construction signage fully blocking pedestrian right-of-way forcing walkers to step out into traffic on a very busy road with no shoulder.

Case Date:

9/26/2026

I am writing to report the severe noise disruptions from the IU Stadium that continued until nearly 2:00 AM. Even with our doors and windows completely shut and locked, the heavy, thumping bass and stadium drums were loud enough to vibrate homes across a 2-mile radius from the stadium. When residents call to report this, the response from city channels is a dismissive, "Well, you know there's a football game tonight." This classic town versus gown attitude suggests that year-round residents should just accept this disruption as the new normal.While I understand the economic value of football to our local commerce, the blame for this issue lies with the late-night television scheduling and a major shift in stadium audio technology. These high-powered subwoofer systems did not exist when many permanent residents bought their homes, started families, or moved to Bloomington. This is not the standard college town noise of the past; it is a new level of low-frequency disruption deep into the night that penetrates right through our walls.There is a clear double standard here. Local workers, parents, and neighbors who deal with sleep deprivation or stadium-induced migraines do not get a pass from their employers the next morning just because a television network wanted a primetime slot. I want to ask how powerless the city truly is in this situation. Is there still respect for the neighbors who keep Bloomington running year-round but have no affiliation with the university? I urge the city administration to enforce our local noise protections and work with the university to scale back the late-night bass.

Case Date:

9/11/2026

I am writing to report a systemic reliability issue with Bloomington Transit. The bus on Route 2 (West 11th St) is consistently running late. Because of these daily delays, I am unable to make my connecting transfer at the Downtown Transit Center.Missing this transfer causes a severe domino effect. It makes me significantly late for work, creates ongoing conflicts with my employer, and directly jeopardizes my current and future employment. When I called Bloomington Transit to report this, the representative inappropriately suggested I "take an earlier bus" or "take an Uber." Route 2 already runs on a limited schedule, and relying on expensive rideshare services is financially unsustainable. It completely defeats the purpose of public infrastructure. I am requesting that the Operations Manager or Route Scheduler investigate the Route 2 timeline. The schedule needs to be adjusted so that riders can reliably make their connections at the Transit Center without being stranded.Thank you for your prompt attention to this matter. Whether it is a lack of security, conflicting facility uses, gaps in weekend/night service, or inefficient route layouts, the city's response is always to shift the burden, safety risks, and financial costs onto the citizen. I need Bloomington Transit and city oversight to address these operational bottlenecks and provide a reliable, safe, and direct service that actually supports working-class residents.

Case Date:

8/29/2026

Transit Center building: accessible push-to-open door button on the outside of the building is not working. 8/29/26 @ 4:07pm

Case Date:

8/18/2026

In light of President Trump not being a surrender commie supporter. As I am ready the news Trump declares boarder a military base. Great idea. Will you stop acting like surrender commies and repeal your may 2010 surrender boycott of sb 1070?

Case Date:

8/7/2026

These two signs, where the trail crosses West Third, make no sense. Why is one sign telling pedestrians the sidewalk at College (presumably) is blocked and another one is telling them how to get to College? And if the sidewalk is blocked (as I believe it still is), why is there no sign telling people how to get to an accessible path, as required by the ADA? Please address this common problem. Thanks.

Case Date:

8/7/2026

This on West Third facing east, approaching the overpass going up the trail. The sign does not leave enough space for people with disabilities to pass according to the ADA. I see this often with construction signs, which are quite common this summer. Please instruct your employees and contractors to comply with the ADA. Thanks.