Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.

Case Date:

8/19/2025

Stormwater drainage on sidewalk on the south side of the 600 block of E First Street needs attention. The whole sidewalk on that side was literally a river during a recent rainstorm.

Case Date:

8/18/2025

Alleyway at T junction between 530 n Lincoln , 526 N Lincoln, and 5?? Grant st floods after heavy rain and has standing water for several days after. Is there any way to add a storm drain to the alley? Or would that involve tearing the entire alley up.

Case Date:

8/11/2025

This is a test to see how stormwater issues are reported.

Case Date:

7/28/2025

Rain patterns are changing. My neighborhood has no storm water drainage. The water flows down from N Dunn unabated. All my neighbors and I have done remediation but the volume of water flowing across our properties has dramatically increased. All of us have experienced flooding. I have lived in my house for 21 years. I have never had a flood in my basement. I have had two in the past month. We pay every month for storm water removal in our utilities bill, but in truth all the cost has actually fallen to the home owners. Please look into this. We all feel that storm water needs to be captured at N Dunn St. I look forward to your response.

Case Date:

7/22/2025

The runoff from Dunn street continues to pose a serious problem for all houses on the west side of the street. It is a high point at Dunn and Tamarack Trail and the amount of water coming west from there has caused serious flooding problems all the way down Glendora. I have put in a triple pickup to deal with the overflow as have other neighbors but the amount of water is just not manageable coming from the top of the hill. I know that there is a plan to put in a sidewalk on the east side of Dunn and hope there is a plan for the runoff water. The attached short video is after only 30 minutes of rain causing serious flooding to my west neighbors house. I tried to attach as a zip file but the video is still too large (over 10Mb). I will be happy to share this via email when you get back with me. Thanks and regards, Jay Waxler

Case Date:

7/21/2025

We have a major flooding with heavy rain in our yard from a drain that can’t seem to keep up

Case Date:

7/18/2025

Water is flowing from the lawn on the west side of Roosevelt, just south of Fifth St., and then running down the sidewalk. Looks like a leak; also the sidewalk is a bit slippery because the water is flowing through tree debris.

Case Date:

7/18/2025

Storm drain always overflows after heavy rain, then the side of my house gets flooded and causes my crawlspace to fill with water

Case Date:

7/14/2025

overgrowth