- Case Date:
- 9/7/2026
Olcott Park. One of the toilets in the women's restroom at Olcott Park keeps running. I looked to see if there was a place to turn off the water supply to the toilet, but I didn't find one. I tried moving the toilet handle and that didn't work either. It's really noisy, too. It looks (and sounds) like a plumber is needed to fix the problem. Thank you very much for your consideration.
Parks & Rec Buildings
4300 N Stone Mill RD
- Case Date:
- 7/15/2026
Water is off at Ferguson dog park and the regulars are asking what's happening.
- Case Date:
- 6/30/2026
the app says that all of the EV charging stations at Switchard Park are "unavailable."
Parks & Rec Buildings
4808 S Rogers ST
- Case Date:
- 6/22/2026
Recent rains have piled up trash by the bridge over That Rd
Parks & Rec Buildings
1020 S Woodlawn AVE
- Case Date:
- 6/20/2026
I saw people waiting at Bryan park pool they never updated their hotline at 3pm if pool still closed due maintenance issues finally they come out tell us Bryan park pool be closed for day
- Case Date:
- 6/3/2026
Low hanging branch needs trimmed over the car pull off along Washington St outside the west entrance to Allison Jukebox.
Parks & Rec Buildings
2801 S Highland AVE
- Case Date:
- 5/14/2026
Every time that I have used the women's restroom by the baseball fields that are used for soccer, there has been no soap in the dispenser. I generally only use the facility right after it has been unlocked, so I'm sure it's not that the soccer and baseball players have used it all. We would all like to have clean bathrooms, but it's hard to get people to treat the facility with respect when there are recurring basic problems like this.
- Case Date:
- 5/12/2026
The field lights at Olcott Park have been on 24/7 for the past four days.
Parks & Rec Buildings
2801 S Highland AVE
- Case Date:
- 5/11/2026
No toilet paper in the mens bathroom at the southern baseball fields.
- Case Date:
- 4/22/2026
I’m writing to express concern about the current condition of the Twin Lakes Recreation Center. As a member for several years who regularly participates in several of the free classes offered, I’ve seen the facility over time and feel it’s important to share these concerns.
While the Center has great potential, several ongoing issues are significantly impacting the overall experience.
First, the lack of music in the workout areas makes the environment feel uninviting and low-energy. Music is a basic expectation in most fitness spaces and plays an important role in motivation.
Additionally, much of the equipment appears outdated and in need of replacement or maintenance. This not only affects usability but can also raise safety concerns. Along those same lines, the furniture throughout the facility is worn and visibly old, which contributes to an overall impression that the space is not being adequately maintained.
There are also operational issues that need attention. Broken clocks throughout the facility make it difficult for folks to manage their time effectively during workouts or classes. On top of that, the limited class availability does not meet the community's needs, especially for those who rely on structured fitness options. It would be nice to have multiple time slots for the HIIT and Bootcamp classes!
Taken together, these issues create an experience that falls short of what a community recreation facility should provide. I hope these concerns are taken seriously and that improvements can be made to better serve the community.
Thank you.