Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

2/11/2025

Dragon Express at 3rd & Eagleson. Wonderful food. However, young male employee who takes orders at the desk runs his hands thru his hair, blows & wipes his nose, then scoops rice into carry out containers & attached lids to plastic containers without first washing his hands! He also bundles up the containers into paper bags for carry outs--adds fortune cookies--all w/out hand washing. The food is great, but if an employee on the front line is involved in handling a customer's carry out food while dealing w/ a runny nose, he needs needs to first was his hands. BTW: I worked in food service years ago.

Case Date:

2/9/2025

From the bridge above the Falls Shelter at Lower cascades were abandoned power poles, wires and overhead lamps. The wire and some parts and salvage value - copper is what - $4/lb. A theft appears to have taken place - 100 lbs + of wire - the wires gone, the metal gone, but the removal was done in haste because the trail is littered with chards of glass, plastic and metal pieces, including the wire nuts used with the lamps. What remains is a wooden lamp post and the attached electrical box which would have been difficult to salvage. I figure a theft, because the nation is riddled with wire thefts - irrigation wires on farms, new wire stripped from houses under construction, etc. The remaining litter is a hazard to walkers and runners, and it will take some time to clean it all up.

Case Date:

11/26/2024

Over the past year and a half I have asked HAND and Sarge Rentals to remove the garbage cans from the tree row of the 600 block of University St. HAND finally tild me they were fining the rooming house at 624 S Fess. That did not help. I asked Sarge Rentals to remove the Rumpke trash and recycling bins once they switched over to Avas. They did not. Now the Avas bins are in the tree row along with the Rumpke ones and another waste basket (see picture). When I moved here 30 years ago I went to a city meeting to complain about the trash at the rooming house. The problem was remedied by placing a dumpster in the alley behind the building. That was replaced by the Rumpke bins. None of the residents nor Sarge move the bins from the tree row after trash is taken. No other homes on University St behave in this manner. PLEASE DO SOMETHING TO REMEDY THIS EYESORE!

Case Date:

2/14/2025

This picture shows two items that need to be removed. One is a square shaped 2' by 2' concrete slab. It is laying on the road and could be a hazard to someone driving over it. The other is a large concrete collar that is nearby in the grass on the property of the apartment complex on the corner of the 300 block of N Lincoln St. It has been there for probably around 4 months or longer.

Case Date:

2/5/2025

My neighbor's backyard at 224 S. Maple has a junked car parked on an unimproved surface. There is also an accumulating amount of junk, as shown in the image.

Case Date:

2/23/2025

Grocery cart on side walk

Case Date:

1/12/2025

Both of these locations, and many more, still are snow covered almost a week after the snow stopped. Please enforce the snow clearing ordinance more vigorously. Please also require property owners to clear corners instead of leaving snow between the sidewalk and the street. Thank you.

Case Date:

2/24/2025

Trash and recycle bins have remained at the curb for a week.

Case Date:

2/28/2025

A tree located in the Davis St. right of way just blew down into the south end of our front yard. I write to request that the city remove the portion of the tree (c. 20+ ft.) that lies on our private property. Thank you, Eric Sandweiss