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City of Bloomington, Indiana

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closed #178641

City Performance

Case Date:
1/20/2022

Situation in the McDoel neighborhood. This area is subject to ongoing problems with the homeless population leaving much trash, stealing from our yards, and leaving used needles about. If this was going on in more affluent areas like Sherwood Oaks there would be something done about it but the city has simply not put enough effort into keeping our area safe for the poulation who lives here. The various shelters cannot do much to influence the behavior of their clients. Another issue is that the shelters and especially Shalom Center encourages people to come to Bloomington rather than encouraging other towns to take care of their homeless. We are full of these people and many of us are fed up with their behavior and the numbers of them. McDoel has been an upcoming area with a mix of working class and professionals. Colder weather has subdues the homeless activities but with warmer weather coming many of us feel Switchyard park will again have numerous issues with panhandling and trash and encampments with druggies. There are several encampments in the area populated mostly be drug users. Anything they drag in does not leave and we have some areas of way too much trash. How about some enforcement ?

closed #181557

City Performance

401 N Morton ST

Case Date:
9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

closed #184565

City Performance

3322 W Woodhaven DR

Case Date:
7/11/2023

City vehicle 512 is parked in violation of the Woodhaven Estates HOA covenants and restrictions. It sits parked in the front yard of this home. Parking is not allowed on the grass in our neighborhood.

closed #201645

City Performance

2417 S Bryan ST

Case Date:
3/20/2025

The trash pickup truck just went by my street, picking up trash notmally. But the truck was playing loud music filled with obscenities and violent language. My young kids enjoy watching the trash pickup - please instruct trash pickup personnel to stop blasting inappropriate music to everyone on my street right away. Thanks, Daniel Cueto

closed #201646

City Performance

2417 S Bryan ST

Case Date:
3/20/2025

The trash pickup truck just went by my street, picking up trash notmally. But the truck was playing loud music filled with obscenities and violent language. My young kids enjoy watching the trash pickup - please instruct trash pickup personnel to stop blasting inappropriate music to everyone on my street right away. Thanks, Daniel Cueto

closed #201765

City Performance

Case Date:
3/28/2025

I had a very negative interaction with a Customer Service Representative named Jordan from the City of Bloomington Utilities on Friday, March 28, 2025 at 3:30pm. The employee was incredibly rude and very dismissive.

closed #201601

City Performance

Case Date:
3/17/2025

The city council phone number listed on bloomington.in.gov (812-349-3409) is completely unreachable. Any time I call I get immediately disconnected, with a busy signal, and no option to leave a voicemail. I hope this is a simple oversight. The page for the common council literally says that the council is supposed to be a link between the citizens of Bloomington and their government. I have tried emailing my councilperson and not gotten a response there either. I was told by Mayor Thomson's husband when he came canvassing at my house before the election that she wanted to make it easier for residents to communicate with their government. This seems like an easy place to start.

closed #201893

City Performance

399 N Morton ST

Case Date:
4/5/2025

We know it is time for the outdoor market cause the market bucks table ain’t open on time. Had to wait over 20 minutes. The winter market never makes us wait. This happened over 5 times last year. They never there on time.

closed #201981

City Performance

700 S Eastside Drive

Case Date:
4/9/2025

The fiber optic cable pit at 700 S Eastside Drive (right next to the No Parking Any time sign) is missing its (green?) cover, so now there is a big hole in the grass. I think it was blown off by a recent storm.

closed #202098

City Performance

Case Date:
4/16/2025

City of Bloomington truck 592 is continually parked at a residence on Beechwood Dr. in Ellettsville. This truck looks to be used by an employee for personal use. Numerous city assets have been utilized at this Ellettsville residence in the past including trucks, trailers, and landscaping equipment. Hard to understand why a city asset would be used to commute from Ellettsville to Bloomington and be parked overnight at the residence for longterm use. Seems like fraud and abuse of taxpayer funded resources.