closed: Resolved #201765

City Performance:

Other: I had a very negative interaction with a Customer Service Representative named Jordan from the City of Bloomington Utilities on Friday, March 28, 2025 at 3:30pm. The employee was incredibly rude and very dismissive.

Assigned to: Katherine Zaiger

History

3/31/2025 09:16:33 Closed by Katherine Zaiger

I appreciate your feedback on our customer service. We will be sure that this matter gets addressed internally. If you would like to provide any additional information or follow up on this matter please feel free to reach out to CBUdirector@bloomington.in.gov.

Sent notification to Katherine Zaiger

https://bloomington.in.gov/crm/tickets/view?ticket_id=201765 Closed by Katherine Zaiger I appreciate your feedback on our customer service. We will be sure that this matter gets addressed internally. If you would like to provide any additional information or follow up on this matter please feel free to reach out to CBUdirector@bloomington.in.gov.

3/28/2025 16:21:30 Adam Wason assigned this case to Katherine Zaiger

Sent notification to Katherine Zaiger

https://bloomington.in.gov/crm/tickets/view?ticket_id=201765 Adam Wason assigned this case to Katherine Zaiger You can use the link to follow progress on this case.

3/28/2025 15:34:44 Anonymous assigned this case to Adam Wason

Sent notification to Adam Wason

https://bloomington.in.gov/crm/tickets/view?ticket_id=201765 Anonymous assigned this case to Adam Wason You can use the link to follow progress on this case.

3/28/2025 15:34:44 Opened by Anonymous

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