uReport

City of Bloomington, Indiana

closed: Resolved #201601

City Performance:

Other: The city council phone number listed on bloomington.in.gov (812-349-3409) is completely unreachable. Any time I call I get immediately disconnected, with a busy signal, and no option to leave a voicemail. I hope this is a simple oversight. The page for the common council literally says that the council is supposed to be a link between the citizens of Bloomington and their government. I have tried emailing my councilperson and not gotten a response there either. I was told by Mayor Thomson's husband when he came canvassing at my house before the election that she wanted to make it easier for residents to communicate with their government. This seems like an easy place to start.

Assigned to
Rick Dietz

Attachments

Manage Attachments
3/17/2025
67d8c038054d5 3/17/2025

History

3/31/2025 13:51:01 Closed by Rick Dietz

Issues connecting with Council members were resolved.

Sent notification to Rick Dietz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Closed by Rick Dietz Issues connecting with Council members were resolved.

3/31/2025 13:50:07 Rick Dietz contacted Rick Dietz

I sent an email and received a response. Alex Weissman <alex.weissman@gmail.com> Mar 28, 2025, 5:47 PM to me Hi Rick, thanks for getting back to me. I did finally get an email response from Councilperson Rosenbarger. She does not provide a phone number on her city web page aside from the common office number. I wonder if the voice mailbox was full when I called, since it only gets checked once a week? Anyway, glad to hear that it is working again. Thanks again, and have a good weekend! Alexander On Fri, Mar 28, 2025 at 10:01 AM uReport <no-reply@bloomington.in.gov> wrote: https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Rick Dietz contacted Alexander Weissman Alexander, I'm sorry you are having difficulties connecting with the City Council. The Council is a body of independently elected officials who manage their affairs independently of the Mayor's office and City departments. That being said, I am happy to help you as best I can. I tested the phone number today and was able to get to the Council Office voicemail, but the messages stated that the Council office is only checking their voicemail once a week and that directly contacting Council members is a better route. In your uReport message you indicated you had problems contacting your district Council Member. If you let me know who they are, I can try to get their attention. In addition, the At-large Council Members represent all of Bloomington, and are an option for Council engagement as well. If you'd like me to try to connect you, let me know (use email below.) Best, Rick Rick Dietz (he/him/his)Director, Information & Technology Services Department City of Bloomington, IN dietzr@bloomington.in.gov

Sent notification to Rick Dietz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Rick Dietz contacted Rick Dietz I sent an email and received a response. Alex Weissman <alex.weissman@gmail.com> Mar 28, 2025, 5:47 PM to me Hi Rick, thanks for getting back to me. I did finally get an email response from Councilperson Rosenbarger. She does not provide a phone number on her city web page aside from the common office number. I wonder if the voice mailbox was full when I called, since it only gets checked once a week? Anyway, glad to hear that it is working again. Thanks again, and have a good weekend! Alexander On Fri, Mar 28, 2025 at 10:01 AM uReport <no-reply@bloomington.in.gov> wrote: https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Rick Dietz contacted Alexander Weissman Alexander, I'm sorry you are having difficulties connecting with the City Council. The Council is a body of independently elected officials who manage their affairs independently of the Mayor's office and City departments. That being said, I am happy to help you as best I can. I tested the phone number today and was able to get to the Council Office voicemail, but the messages stated that the Council office is only checking their voicemail once a week and that directly contacting Council members is a better route. In your uReport message you indicated you had problems contacting your district Council Member. If you let me know who they are, I can try to get their attention. In addition, the At-large Council Members represent all of Bloomington, and are an option for Council engagement as well. If you'd like me to try to connect you, let me know (use email below.) Best, Rick Rick Dietz (he/him/his)Director, Information & Technology Services Department City of Bloomington, IN dietzr@bloomington.in.gov

3/28/2025 10:01:31 Rick Dietz contacted Anonymous

Alexander, I'm sorry you are having difficulties connecting with the City Council.  The Council is a body of independently elected officials who manage their affairs independently of the Mayor's office and City departments.  That being said, I am happy to help you as best I can.   I tested the phone number today and was able to get to the Council Office voicemail, but the messages stated that the Council office is only checking their voicemail once a week and that directly contacting Council members is a better route. In your uReport message you indicated you had problems contacting your district Council Member.  If you let me know who they are, I can try to get their attention.  In addition, the At-large Council Members represent all of Bloomington, and are an option for Council engagement as well.   If you'd like me to try to connect you, let me know (use email below.) Best, Rick  Rick Dietz (he/him/his)Director, Information & Technology Services Department City of Bloomington, IN dietzr@bloomington.in.gov

Sent notification to Rick Dietz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Rick Dietz contacted Alexander Weissman Alexander, I'm sorry you are having difficulties connecting with the City Council.  The Council is a body of independently elected officials who manage their affairs independently of the Mayor's office and City departments.  That being said, I am happy to help you as best I can.   I tested the phone number today and was able to get to the Council Office voicemail, but the messages stated that the Council office is only checking their voicemail once a week and that directly contacting Council members is a better route. In your uReport message you indicated you had problems contacting your district Council Member.  If you let me know who they are, I can try to get their attention.  In addition, the At-large Council Members represent all of Bloomington, and are an option for Council engagement as well.   If you'd like me to try to connect you, let me know (use email below.) Best, Rick  Rick Dietz (he/him/his)Director, Information & Technology Services Department City of Bloomington, IN dietzr@bloomington.in.gov

3/28/2025 09:21:23 Adam Wason assigned this case to Rick Dietz

Sent notification to Rick Dietz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Adam Wason assigned this case to Rick Dietz You can use the link to follow progress on this case.

3/17/2025 20:37:11 Anonymous assigned this case to Adam Wason

Sent notification to Adam Wason, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=201601 Anonymous assigned this case to Adam Wason You can use the link to follow progress on this case.

3/17/2025 20:37:11 Opened by Anonymous