Case Date:

9/28/2026

I am writing to report damage to our recycling cart that occurred during recycling collection this morning. We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off. Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb. We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed. Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.

Case Date:

6/18/2026

Can you send your truck they miss our recycling stuff they always get our trash

Case Date:

2/18/2026

A recycling did not get picked up today. It was out at the curb last night and there was nothing blocking it

Case Date:

3/25/2026

This is for Rhea Carter, Case 209374. Thank you. Recycling picked up.

Case Date:

3/12/2026

Recycling bin damaged during pick-up (metal structural bar fell out) - please replace.

Case Date:

3/20/2026

I still see trash in my recycle bin Your sanitation driver never empty bin at 731 Waterloo court i dont know if your driver miss it

Case Date:

3/18/2026

For two weeks in a row, my recycling bin has not been emptied. No notice was left indicating a problem. I checked and nothing was jammed in the bin that would prevent the contents from being emptied. My regular trash was collected. The bin is now full to the top. Can someone make sure it gets emptied next Monday? Thanks.

Case Date:

3/17/2026

After this Monday's trash/recycling pickup, one hinge was broken on our bin. The lid is still functional with one hinge however I am concerned that during the next pickup, the other hinge could break as well.

Case Date:

2/26/2026

This morning 2/26/2026 my yellow recycling bin disappeared. Can you please advise if it was taken by the recycling collection team by some reason or it was stolen otherwise. In any case I need a recycling bin. Thank you! Aleksey Papakhin, 724-766-6228.

Case Date:

10/2/2025

Not sure what happened this week but recycles were left all over infront of the house. Everything fit in the can appropriately when they were put out last night.