- Case Date:
- 9/29/2026
Hi! After my scheduled pick-up today, I found my small-sized Recycle cart lying sideways in the street with its lid hinge broken. I placed it upright and took a photo to show where the lid now hangs from just one hinge. (I've attached the photo but am not sure it worked.) How can I get a new small-size Recycle bin? Thank you!
- Case Date:
- 9/28/2026
I am writing to report damage to our recycling cart that occurred during recycling collection this morning.
We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off.
Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb.
We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed.
Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.
- Case Date:
- 8/13/2026
In yesterday's trash collection the recycling truck broke the axle on our recycling bin so it no longer rolls. The bin is otherwise fine. Can you please replace the axle?
Recycling
117 N Jackson ST
- Case Date:
- 8/11/2026
We moved in to our rental house and the recycling bin is completely full of trash. Is there a way we could get a trash truck to come by and dump the recycling into the trash? If so what would the cost be? This was left by the old tenants for at least two months.
Recycling
731 E Waterloo CT
- Case Date:
- 6/18/2026
Can you send your truck they miss our recycling stuff they always get our trash
- Case Date:
- 2/24/2026
- Case Date:
- 2/18/2026
A recycling did not get picked up today. It was out at the curb last night and there was nothing blocking it
Recycling
2303 E Woodstock PL
- Case Date:
- 3/25/2026
This is for Rhea Carter, Case 209374. Thank you. Recycling picked up.
Recycling
3857 S Mill Stone WAY
- Case Date:
- 3/12/2026
Recycling bin damaged during pick-up (metal structural bar fell out) - please replace.
Recycling
1116 W Kirkwood AVE
- Case Date:
- 3/24/2026
My recycling bin lost a wheel during pickup today. Not sure how to fix it.