Case Date:

9/12/2021

I need my services restored immediately please

Case Date:

10/9/2021

I want my service turned back on. Nothing about that even makes sense

Case Date:

10/26/2021

Shayna Mitchell had my service disrupted and used my identity for service I need assistance getting my service on. Thank you

Case Date:

1/23/2022

My water is off

Case Date:

8/14/2013

I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.

Case Date:

7/3/2017

Customer: Gregg Appliances, Inc. Site: 010-Bloomington IN (Relo)(CL 5/25/17) OC Provider: City of Bloomington, IN Account #: 37726-004 This account has not received final billing. Could you email a copy to me and allow time for payment please? Thank you

Case Date:

7/6/2017

Hello, I live in 3160 E Covenanter Dr. Bloomingon, IN. and account number is 32749-022. I will move this house on Jul. 11. I wonder how to remove my name and stop the service fee. I am waiting your reply. Thank you.

Case Date:

7/18/2017

Hello. My name is Seung Jae, Lee and I am writing about double charge on my water bill after I left the States. My account number was 49236-012 I lived at 2789 E.Bressingham Way, Bloomington, Indiana, 47401 (MeadowCreek apartment complex) I finished my service on May 11 and I paid rest of my charge which is $73.64(Confirmation #: 184023 Date: 6/14/2017 4:28:10 AM) But, I realized that after I got my final check from my leasing office at MeadowCreek(It says sewer portion of unpaid CBU bill), so, can you check whether $73.64 which paid on Jun14 is processed or not? If processed, could you refund it? Thanks.

Case Date:

7/19/2017

I am working with account #40809-003 where there are adjustments for $537.77 on the current bill. I spoke with Edie twice on 7/19/17, that a corrected bill was not available at this time. We are unable to process payment without a detailed record as to what the charges are for. In the interest of being specific we would need a breakdown as follows: Service periods being “adjusted” and usage/consumption for both meter numbers (69341719 AND 09308909). We would also need charges broken out for Water Service, Water Usage Charge, Fire Protection, Wastewater Usage and Service Charges during the period of time in which the charges were corrected. Please Protect the account while this is investigated.

Case Date:

7/28/2017

When I try to log in in order to pay my bill, I get a "Server error". I have tried several times, with two different browsers. So I thought I could at least view my bill, because I'm writing out my budget for the next pay period, and there is no way to simply access my bill to view it without going through the payment function -- which is non-functional. This new interface is NOT user friendly.