Case Date:

8/2/2026

Our toilet has been gargling and draining. Doesn't appear it be a blockage that we can plunge away, so just alerting in case it is a problem with the mainline.

Case Date:

9/25/2026

I've noticed a bad smell near the storm drain in front of my house (and in back on the alley). It smells somewhat like the odor added to natural gas, similar enough that my neighbor next door on the south asked me if that's what it is. I think not but it does smell like some sewer contents, although sanitary sewer contents shouldn't be mingling with storm sewer contents should they? Thanks!

Case Date:

8/19/2026

Ongoing issue over past several months with strong sewage smell and overflow from what looks like a cistern. Does not appear to be related to rainfall. Problem happened approx 2 years ago & has returned. Neighbors have asked me to file uReport.

Case Date:

8/19/2026

The sewer cover in this area was covered with soil over the winter when snowplows came through to clear the snow from the grassy area to locate water/sewer lines. You can no longer see it. It is possible that it needs to be cleaned out based on issues I'm experiencing in my home nearby.

Case Date:

8/18/2026

The Man hole opening and cover have become dislodged from the control structure. This is now an open pit someone could fall into.

Case Date:

8/17/2026

There is still a strong odor on N. Kerry Drive on the east side of the street just north of the E. Hollywood Drive intersection. It may be coming from the little wooded area between 623 N Kerry and the limestone house next door (address 701 N Grandview).

Case Date:

7/31/2026

Sewerage smell on the west side of the road on Kerry Drive. There is a Fiber Optic lid (green) that is popped and seems to mark the general area of the smell. I have noticed the smell for one week. The location is on the north edge and boundary line of 623 N Kerry Drive property. I hope this info helps. Gillian

Case Date:

7/29/2026

There is a manhole cover located in my driveway that has a failing pit. The manhole has shifted and has caused a significant crack that is now sinking in my driveway that needs repaired. There is a gap that is increasing on the right side indicating movement. Please advise as to how this can be repaired.

Case Date:

7/22/2026

Crews working on gas line notified me this morning that M Street Fiber has run their line through my sewer and broken it and it is leaking. I was told by the Utilities department to contact Kyle Baugh to arrange repair but I have been unable to reach him or the main office by phone this morning. Per your voicemail instruction I am leaving this email and asking someone to contact me at your earliest convenience. The crews do not plan to fill the excavation back in until repair is made. Thank you.

Case Date:

6/15/2026

Dillman sewage plant smells horrible!!!! What is going on? Someone is not doing their job!!!