6/16/2026 12:49:01 Closed by Daniel Frank
Root cause of issue explained and direct contact info shared in case of follow-up questions.
Sent notification to Daniel Frank
https://bloomington.in.gov/crm/tickets/view?ticket_id=211705
Closed by Daniel Frank
Root cause of issue explained and direct contact info shared in case of follow-up questions.
6/16/2026 12:44:59 Daniel Frank commented on this case.
Thank you for reaching out. We understand your concern regarding the recent odor from the Dillman Wastewater Treatment Plant.
The issue was the result of process issues that occurred during a routine decant cycle. During this process, several blowers that help maintain proper treatment conditions were not operating as intended due to equipment issues. We’re working to get the blowers repaired but are awaiting assistance and parts from the manufacturers. In the meantime, plant staff have developed an alternative operating procedure for the next decant cycle that should help reduce the odors, even if the blower repairs have not yet been completed.
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue. If you have any follow-up questions please reach out to me directly at [email protected].
Sent notification to Daniel Frank
https://bloomington.in.gov/crm/tickets/view?ticket_id=211705
Daniel Frank commented on this case.
Thank you for reaching out. We understand your concern regarding the recent odor from the Dillman Wastewater Treatment Plant.
The issue was the result of process issues that occurred during a routine decant cycle. During this process, several blowers that help maintain proper treatment conditions were not operating as intended due to equipment issues. We’re working to get the blowers repaired but are awaiting assistance and parts from the manufacturers. In the meantime, plant staff have developed an alternative operating procedure for the next decant cycle that should help reduce the odors, even if the blower repairs have not yet been completed.
We apologize for the inconvenience and appreciate your patience as we work to resolve the issue. If you have any follow-up questions please reach out to me directly at
[email protected].
6/15/2026 16:56:16 James Hall assigned this case to Daniel Frank
Give this to Garrett.
Sent notification to Daniel Frank
https://bloomington.in.gov/crm/tickets/view?ticket_id=211705
James Hall assigned this case to Daniel Frank
You can use the link to follow progress on this case.
Give this to Garrett.
6/15/2026 16:49:44 Anonymous assigned this case to James Hall
Sent notification to James Hall
https://bloomington.in.gov/crm/tickets/view?ticket_id=211705
Anonymous assigned this case to James Hall
You can use the link to follow progress on this case.