Case Date:

12/9/2024

Sewer line backing up. Plumber came and snaked it, and then ran a camera. The collapsed pipe is under the street, so it's a city pipe.

Case Date:

9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

Case Date:

4/30/2015

Customers basement is flooding. He feels that its due to erosion around City sewer lid.

Case Date:

12/9/1996

sewer backup odor

Case Date:

6/11/2025

Sewage is flowing periodically out of the drain and toilet in CVS. A snake has been used to clear the drain line all the way to the sewer line, but sewage continues to feed upward. The pipes are full of stolen garbage and it is suspected that there may be a blockage in the sewer line itself.

Case Date:

3/21/2001

SEWER ODOR IN HOME AND OUTSIDE.

Case Date:

5/26/2015

Sewer back up.

Case Date:

1/18/2002

ODOR IN BUSINESS IS SO BAD, THEY HAD TO CLOSE UP

Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.