Case Date:

5/13/2026

tenants reported that all 3 trash bins were not emptied on trash day yesterday

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

8/23/2005

See brochure/ We do not take monroe cnty trash bags ! LDB Direct. Sanit.

Case Date:

10/5/2017

A tree branch is hanging very low, right above the street. The branch looks ready to snap and would fall on a parked car.

Case Date:

6/4/2019

This is a large pothole right at 6360 S Rockport Rd. It gave me a terrible flat tire to my brand new car. Seriously not happy.

Case Date:

6/23/2026

I am filing a complaint regarding an ongoing maintenance issue in my apartment that has not been properly resolved. For an extended period, I reported noises and signs of pests coming from inside the wall and underneath my bathtub, along with damage to the exterior wall of the building. Despite multiple reports, the issue was not adequately addressed. Recently, hundreds of white larvae (maggots) began emerging from under my bathtub and onto my bathroom floor, creating an unsanitary living condition. I believe the pest issue and damaged exterior wall may be allowing animals or insects to enter the structure. I have been patient and have repeatedly notified management, but the problem has now escalated to a serious health and sanitation concern. I am requesting an inspection and enforcement action to ensure the issue is properly corrected.

Case Date:

6/23/2026

I am filing a complaint regarding an ongoing maintenance issue in my apartment that has not been properly resolved. For an extended period, I reported noises and signs of pests coming from inside the wall and underneath my bathtub, along with damage to the exterior wall of the building. Despite multiple reports, the issue was not adequately addressed. Recently, hundreds of white larvae (maggots) began emerging from under my bathtub and onto my bathroom floor, creating an unsanitary living condition. I believe the pest issue and damaged exterior wall may be allowing animals or insects to enter the structure. I have been patient and have repeatedly notified management, but the problem has now escalated to a serious health and sanitation concern. I am requesting an inspection and enforcement action to ensure the issue is properly corrected.

Case Date:

5/16/2019

Regarding case 168559. In essence you are saying the city sometimes collects money for parking but doesn’t have to provide the time paid for by the customer. Doesn’t seem reasonable. Who can I complain to above you.

Case Date:

8/19/1997

missed trash

Case Date:

12/19/2024

Large potholes have been created in the Alleyway going east to west as well as right behind my garage. Issue is due to subterranean digging by fiber optics company, as well as previous digging by gas company.