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City of Bloomington, Indiana

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closed #205225

Water Utility Problems

3609 E 3rd ST

Case Date:
8/24/2025

Water leak near hydrant near south east corner of 3609 e 3rd st. I have reported this by telephone 3 times in the recent past. Leak seems to be getting worse as time goes by. Thanks, Dan

closed #205231

Water Utility Problems

1007 W 8th ST

Case Date:
8/24/2025

Water is bubbling up through the ground (from the muddy spot on the right) and running into this water meter.

closed #205254

Water Utility Problems

1007 W 8th ST

Case Date:
8/24/2025

There seems to be a water leak between the sidewalk and the street curbing. Water is bubbling up through the ground around the small manhole cover-like object in the grass.

closed #162112

Water Utility Billing Problems

Case Date:
1/2/2018

water meter is frozen, homeowner has checked the pipes throughout the home.

closed #162910

Water Utility Billing Problems

Case Date:
2/2/2018

Hello, My name is William Castana, I am a billing specialist with Ecova, Inc., I am writing you to inquire about missing invoices for the listed customer numbers 200410-001 and 13138-004If you could please forward any unpaid invoices to me for processing. If you need anything further from me, please let me know. My phone number is 866.322.4547 ext.7233, and I am available from 7-3:30 PST.

closed #162977

Water Utility Billing Problems

Case Date:
2/7/2018

yes I received a note on my door that I had used 25,000 gallons of water and I need to contact the utilities and so I did and they said the meter showed that and I should contact a plumber so I did paid a plumber to come out and he spent four hours at my house and he found no leaks but to be safe he put new flaps and supplies in out toilets and now not only am I out the money for a plumber but also they want me to pay these high water bills I am on a fixed income and there is no way I can do this so what can we do about this

closed #163179

Water Utility Billing Problems

437 N Hillsdale DR

Case Date:
2/15/2018

eSuite utilities site is throwing an error when logging in to the site with bill information

closed #163251

Water Utility Billing Problems

Case Date:
2/21/2018

We received an extremely high water bill this past month. I was on the phone with someone from the Utilities department and they explained to me that out meter was running high from 2/1 and then by 2/18 it was back to normal. During that time we received no notification that we had our water was running high and we even had a plumber come out but it was a day after our meter went back down. I want to know if our meter can be re-read to make sure it is running accurately and to get our bill readjusted because I will not pay a $800 water bill.

closed #163275

Water Utility Billing Problems

634 N Maple ST

Case Date:
2/22/2018

my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.

closed #163375

Water Utility Billing Problems

Case Date:
3/2/2018

There is ABSOLUTELY no way we used this much water in a month. This is a 1100% increase month-to-month in our bill from January to February. Our meter has to be reading wrong!