Case Date:

6/17/2003

made wo to repair

Case Date:

6/17/2003

made wo to repair

Case Date:

1/14/2003

Ms. Foster emailed Denise Henderson on Monday Jan. 13, 2003, Ms. Henderson then forwarded the email to Christina Fulton and Rosha Hardin. Please see attached email and Memo.

Case Date:

12/5/2002

See attached memo regarding Mr. Van Arsdale's complaint.

Case Date:

11/19/2002

See attached memo regarding cable converter box.

Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/29/2002

During the month of July, Insight trimmed back branches away from their equipment. The equipment was left unsecured and the branches left. After a few phone calls to Insight, the box was secured, however, the branches have not be removed. Please see the attached memo for detailed information regarding this complaint.

Case Date:

12/7/1999

Approximately 6 weeks ago, Insight or a sub contractor for Insight placed orange flags in the back of Mr. Grant's backyard. Mr. Grant has called Insight several calls in order to get some information regarding the type of work scheduled and a approximate construction start date. He has been told by Insight that they would check into it and receive a return call with the information. To date, Mr. Grant has not received any information from Insight.

Case Date:

12/7/1999

Approximately 6 weeks ago, Insight or a sub contractor for Insight placed orange flags in the back of Mr. Grant's backyard. Mr. Grant has called Insight several calls in order to get some information regarding the type of work scheduled and a approximate construction start date. He has been told by Insight that they would check into it and receive a return call with the information.Contractors had problems with fences, gardens, etc in the area. When Insight returns, residents will be notified.

Case Date:

11/9/1999

WANTS EMERGENCY LINE LOCATES